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For Companies At a Glance
- Tasks: Join our Food and Beverage team to serve guests and create memorable experiences.
- Company: The Clermont Victoria is a luxury 4-star hotel in the heart of London.
- Benefits: Enjoy discounts, interest-free loans, and access to wellness programs.
- Why this job: Perfect for those passionate about hospitality and eager to grow in a dynamic environment.
- Qualifications: No prior experience needed, just a love for service and teamwork.
- Other info: Opportunities for apprenticeships and career progression available.
Job Description
The Clermont Victoria is a very popular city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel.
The Role:
We are looking for enthusiastic people with a passion for great service to join our Food and Beverage team. As a Food and Beverage Team Member you will ensure that each and every guest that eats or drinks in our restaurants and bars has an exceptional experience. You will of course be serving food and drinks, taking orders and clearing tables, but more than that, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and build loyalty.
A genuine passion for delivering quality service is essential to be successful in this role and attention to detail will be crucial to ensure every guest leaves feeling satisfied. There will be an element of multiskilling within your role and you may be asked to work across other departments on occasion, however we believe this allows our team members the opportunity to adapt and develop within the hotel.
What we look for:
- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
- Comfortable in a front line role facing the public
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
- Previous experience in a fast paced service environment
What's in it for you?
- Great development opportunities
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Wagestream – get access to earned salary before payday
- Paid volunteering days
- Generous recommend a friend scheme
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program
- …and many more!
AMRT1_UKCT
Waiting Staff - The Soak employer: The Clermont Victoria
Contact Detail:
The Clermont Victoria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff - The Soak
✨Tip Number 1
Show your passion for service! When you meet potential employers or during networking events, express your enthusiasm for delivering exceptional guest experiences. Share specific examples of how you've gone above and beyond in previous roles.
✨Tip Number 2
Familiarize yourself with the Clermont Victoria and its offerings. Knowing the menu, the hotel’s history, and its recent transformation will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interpersonal skills! Since this role requires building relationships with guests, consider role-playing scenarios with friends or family to enhance your communication and empathy skills.
✨Tip Number 4
Be ready to demonstrate your adaptability. Think of examples from past experiences where you successfully handled multiple tasks or worked across different departments, as this is a key aspect of the role at The Soak.
We think you need these skills to ace Waiting Staff - The Soak
Some tips for your application 🫡
Show Your Passion for Service: In your application, make sure to highlight your genuine passion for delivering exceptional service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the role of Waiting Staff. Emphasize any previous experience in fast-paced service environments and your ability to work effectively as part of a team.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the hospitality industry. Mention why you are interested in working at The Clermont Victoria and how you can contribute to creating memorable experiences for guests.
Highlight Attention to Detail: Make sure to mention your attention to detail in both your CV and cover letter. Provide examples of how this skill has helped you succeed in previous roles, especially in ensuring customer satisfaction and loyalty.
How to prepare for a job interview at The Clermont Victoria
✨Show Your Passion for Service
Make sure to express your genuine enthusiasm for delivering exceptional service. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Attention to Detail
During the interview, highlight your ability to pay attention to the little things that make a big difference in guest experiences. Discuss how you ensure accuracy when taking orders or serving food and drinks.
✨Emphasize Teamwork Skills
Since this role involves working closely with others, be prepared to discuss your experience in team settings. Share specific instances where you collaborated effectively with colleagues to enhance service delivery.
✨Be Ready to Adapt
The job may require you to multi-skill across different departments. Show your flexibility by discussing times when you successfully adapted to new roles or responsibilities in a fast-paced environment.
