At a Glance
- Tasks: Administer Revenues and Benefits systems, manage user accounts, and schedule batch routines.
- Company: The role is based in Loughborough, focusing on Revenues and Benefits system administration.
- Benefits: Opportunity for professional development with IRRV certification and potential out-of-hours work.
- Other info: Experience with Automation and Process Engineering is advantageous.
- Why this job: Join a team dedicated to improving financial reconciliation and system integrity.
- Qualifications: NVQ or higher IT qualification and IRRV Revenues/Benefits Technician certification required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is seeking a Revenues and Benefits System Administrator, based in their Loughborough office.
Main Duties and Responsibilities
- System administration of core Revenues and Benefits and Document Management systems, supporting, maintaining, developing, and proactively managing access and integrity of on-premises and cloud-based applications, including test and live environments.
- Scheduling batch routines such as document production, integrity checks, and system reconciliations.
- Scheduling Benefit payment runs, cash postings, and refunds, ensuring full financial reconciliation.
- Managing Direct Debit (DD) and AUDDIS processing, including control prior to transmission to BACS and handling returned BACS and failed DDs for resolution.
- Undertaking year-end processing, including inputting parameters for Benefits, Council Tax, and Business Rates, running main billing, liaising with print and mailing suppliers, and other relevant tasks.
- Leading system upgrades by ensuring completion of Change Requests, User Acceptance Testing, test plans, pre-upgrade checks, etc., in line with ICS policies.
- Leading problem resolution by liaising with suppliers and the IT Department to resolve system issues, including arranging fixes and new releases.
- Maintaining and reviewing system documentation and user manuals regularly.
- Managing user accounts, permissions, and providing user training.
- Communicating best practices and updates regarding application releases and changes to stakeholders.
- Creating and modifying management and performance reports, including bespoke reports for government returns such as NDR3 and QRC4.
- Performing additional tasks as needed, including out-of-hours work, development, maintenance, and upgrades.
- Ensuring information security and reporting breaches in accordance with Council policies.
Desired Experience and Qualifications
- Relevant NVQ or higher IT-related qualification or equivalent experience.
- IRRV Revenues/Benefits Technician certification.
- Experience in administering or developing information systems for tangible improvements.
- Experience with Automation and Process Engineering.
- Proven experience with complex computerised systems, batch processing, and routine scheduling, preferably in revenues and benefits.
- Ability to translate user requirements into software solutions.
- Strong knowledge of database management, e-Form Builder, and Workflow tools.
- Basic knowledge of NET Framework, APIs, XML, and HTML is advantageous.
- Operational knowledge of Revenue and Benefits systems.
- Proficiency in Microsoft Office and web editing technologies.
- Knowledge of ITIL lifecycle, especially testing, change management, and release management.
For questions or to apply, please contact Clear IT Recruitment Limited. Due to high application volume, responses may be delayed. If you haven't heard within 3 working days, your application may be unsuccessful.
System Administrator – 5401 employer: The Clear
This position is located in Loughborough, where the team focuses on enhancing Revenues and Benefits systems. Employees benefit from professional development opportunities and are encouraged to maintain high standards of information security.
StudySmarter Expert Advice🤫
We think this is how you could land System Administrator – 5401
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what The Clear values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges The Clear might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at The Clear!
✨Direct Apply to The Clear
Let's not forget to apply directly through the The Clear website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace System Administrator – 5401
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at The Clear.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at The Clear. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at The Clear
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
