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- Tasks: Lead operations in pharmacy services, ensuring high-quality patient care and compliance.
- Company: Join Clatterbridge Pharmacy Limited, a forward-thinking organisation dedicated to service excellence.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact in healthcare by driving innovation and improving patient outcomes.
- Qualifications: Master's degree in Pharmacy and experience in change management required.
- Other info: Dynamic role with opportunities for career growth and collaboration with NHS partners.
The predicted salary is between 48000 - 72000 £ per year.
Clatterbridge Pharmacy Limited (CPL) is seeking an experienced and forward-thinking Operations and Homecare Manager to provide strategic leadership and operational oversight across our Procurement, Logistics and Homecare services. As a key member of the Senior Management Team, you will play a pivotal role in driving service excellence, ensuring regulatory compliance, and supporting the delivery of high-quality, patient-centred care.
The post holder will lead the delivery of CPL’s operational and strategic agenda, ensuring services are efficient, safe, cost-effective, and aligned with national standards including GPhC, CQC, MHRA and NHS requirements. You will be responsible for ensuring the CPL Board and customers receive robust assurance against agreed KPIs, while shaping future service developments and innovations that support the wider health system.
This role requires a highly motivated leader with extensive experience in pharmacy operations, service development, and change management, who can build strong relationships across NHS organisations and lead teams through continuous improvement.
Main duties of the jobThe post holder provides strategic and operational leadership for CPL’s Procurement, Logistics and Homecare services, ensuring safe, efficient and compliant operations. They oversee the delivery of high-quality patient care, maintaining adherence to GPhC, MHRA, CQC and GDP standards while ensuring robust governance, SOPs and reporting systems. They manage the Procurement Manager and wider teams, ensuring effective wholesaling operations, quality systems, training, performance and workforce planning.
The role includes leading service development, contractual reviews, SLA delivery and expansion of homecare and procurement services. The post holder builds strong relationships with NHS partners, provides expert advice, and presents complex information to senior stakeholders. They analyse data to inform strategic planning, implement digital transformation where required, and drive continuous improvement.
They are responsible for budget oversight, cost-effective medicines procurement, business continuity planning and supply chain resilience. The role ensures safe medicines systems, supports incident investigations, manages complaints, and upholds confidentiality, health and safety, and professional standards.
Working for our organisationPharmaC strives to provide excellent service with happy staff that are positive, friendly and go the extra mile. Patient feedback consistently shows that our patients are satisfied/'very' satisfied with PharmaC staff & services, we look to continue to improve our service to satisfy our patients.
Detailed job description and main responsibilitiesPlease find attached job description and person specification documents for further details for this vacancy.
Person specificationQualificationsEssential criteria- Vocational Master degree in Pharmacy
- Registered with the General Pharmaceutical Council
- Postgraduate leadership qualification
- Change management experience
- Knowledge of changing NHS environment and government initiatives
- Experience in implementation of NHS policy and guidance
- Specialist clinical and pharmaceutical knowledge relating to promotion of high quality, effective and cost effective procurement and use of medicines
- Understanding of Clinical Governance and Risk Management and their influence on current practice
- Commitment to CPD
- Record of personal development
- Human resource management experience
- Postgraduate qualification in clinical pharmacy (or equivalent)
- Experience of delivering a high quality pharmacy service
- Experience in managing inpatient dispensing / outpatient / retail pharmacy services
- Experience of service expansion
- Experience of TUPE
- Sound financial understanding and experience in managing pay and non pay budgets
- Post registration experience or equivalent documented clinical experience
- Experience in strategy development and implementation
Operations and Homecare Manager in Liverpool employer: The Clatterbridge Pharmacy Limited
Contact Detail:
The Clatterbridge Pharmacy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Homecare Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy and healthcare sectors. Attend industry events or webinars where you can meet potential employers and showcase your expertise in operations and homecare management.
✨Tip Number 2
Prepare for interviews by researching Clatterbridge Pharmacy Limited and understanding their values and goals. Tailor your responses to highlight how your experience aligns with their mission of providing high-quality, patient-centred care.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams through change management and service development. This will demonstrate your capability to drive service excellence at CPL.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and contributing to the future of pharmacy operations.
We think you need these skills to ace Operations and Homecare Manager in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in pharmacy operations and leadership. We want to see how your skills align with our mission at Clatterbridge Pharmacy Limited!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven service excellence or led successful projects. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at The Clatterbridge Pharmacy Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of pharmacy operations and the latest NHS policies. Being able to discuss how you’ve implemented change management in previous roles will show that you’re not just familiar with the theory, but you can also put it into practice.
✨Showcase Your Leadership Skills
As an Operations and Homecare Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've built strong relationships within teams and across organisations, and be ready to discuss your approach to managing performance and driving continuous improvement.
✨Understand the Regulatory Landscape
Familiarise yourself with the GPhC, CQC, and MHRA standards. Be prepared to discuss how you ensure compliance in your current or past roles, and think about specific instances where you’ve navigated regulatory challenges successfully.
✨Prepare for Strategic Discussions
You’ll likely be asked about your experience with strategic planning and service development. Think about how you’ve used data to inform decisions and how you’ve driven innovations in your previous roles. Being able to articulate your vision for future service developments will set you apart.