Patient Services Clerk: Front Desk & Virtual Reception in Liverpool
Patient Services Clerk: Front Desk & Virtual Reception

Patient Services Clerk: Front Desk & Virtual Reception in Liverpool

Liverpool Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide virtual reception services and support patients during their visits.
  • Company: Leading cancer care provider in Liverpool with a supportive team.
  • Benefits: Challenging role in a vibrant healthcare setting with growth opportunities.
  • Why this job: Make a real difference in patients' lives while developing your skills.
  • Qualifications: Good education, excellent organisational skills, and NHS experience preferred.
  • Other info: Join a dynamic team dedicated to patient care and support.

The predicted salary is between 28800 - 43200 £ per year.

A leading cancer care provider in Liverpool is seeking a Patient Services Clerk to join their supportive administrative team. This role involves providing a professional virtual reception service to patients and relatives, supporting patients during their visits, and managing appointments.

Candidates should possess a good standard of education, excellent organizational skills, and previous experience ideally in an NHS environment. The position offers a challenging yet rewarding opportunity in a vibrant healthcare setting.

Patient Services Clerk: Front Desk & Virtual Reception in Liverpool employer: The Clatterbridge Cancer Centre NHSFT

As a leading cancer care provider in Liverpool, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. We offer competitive benefits, opportunities for professional development, and a culture that values teamwork and compassion, making it an ideal place for those looking to make a meaningful impact in healthcare.
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Contact Detail:

The Clatterbridge Cancer Centre NHSFT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Services Clerk: Front Desk & Virtual Reception in Liverpool

✨Tip Number 1

Network like a pro! Reach out to people in the healthcare sector, especially those who work in patient services. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Practice your virtual reception skills! Since this role involves a lot of communication, try role-playing scenarios with friends or family. This will help you feel more confident when handling real patient interactions.

✨Tip Number 3

Stay organised! Use a planner or digital tool to keep track of your applications and follow-ups. This will show potential employers that you have the organisational skills they’re looking for.

✨Tip Number 4

Apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it’s a great way to show your enthusiasm for joining our supportive team.

We think you need these skills to ace Patient Services Clerk: Front Desk & Virtual Reception in Liverpool

Organizational Skills
Customer Service
Communication Skills
Appointment Management
Virtual Reception
Administrative Support
Experience in NHS Environment
Professionalism

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in an NHS environment. We want to see how your skills match the role of a Patient Services Clerk!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about providing excellent patient services and how you can contribute to our supportive team.

Showcase Your Organisational Skills: In your application, give examples of how you've managed appointments or supported patients in the past. We love seeing those organisational skills in action!

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to connect with you and get the ball rolling!

How to prepare for a job interview at The Clatterbridge Cancer Centre NHSFT

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Patient Services Clerk. Familiarise yourself with the specific tasks mentioned in the job description, like managing appointments and providing virtual reception services. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Organisational Skills

Since excellent organisational skills are crucial for this position, prepare examples from your past experiences where you successfully managed multiple tasks or appointments. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly, especially in a busy environment like the NHS.

✨Practice Your Communication Skills

As a Patient Services Clerk, you'll be interacting with patients and their families regularly. Practise clear and empathetic communication during your interview. You might want to role-play common scenarios, such as handling patient inquiries or managing difficult situations, to show that you're prepared for the real deal.

✨Research the Company Culture

Take some time to learn about the cancer care provider's values and culture. Understanding their mission and how they support patients can help you align your answers with what they’re looking for. It also shows that you’re genuinely interested in being part of their team and contributing to their goals.

Patient Services Clerk: Front Desk & Virtual Reception in Liverpool
The Clatterbridge Cancer Centre NHSFT
Location: Liverpool
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