At a Glance
- Tasks: Support the General Manager in running a vibrant pub and develop your team.
- Company: Join an award-winning pub group with a focus on community and quality.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a supportive work environment.
- Why this job: Be part of a fun, family atmosphere with opportunities for growth and development.
- Qualifications: Minimum 2 years management experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
A historic pub dating back to the 18th Century, the Clapton Hart sits at the heart of Hackney. A community led pub and garden combining lots of its original features with plenty of our own additions to make it the ideal cosy pub hot spot full of personality and charm.
The Role
As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you; it’s essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as it’s your own.
- Be cool, calm and collected, manage pressure with ease, nothing can phase you.
- You’re not precious. We leave our egos at the door and help get stuff done.
- Must have minimum 2 years’ experience as a manager depending on the property being looked at.
- Solid communication and organisational skills, be approachable.
- Superb customer & floor service skills.
- Strong all-round business knowledge from financials to customer satisfaction.
- An entrepreneurial flare.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
- Personal License holder beneficial.
What’s in it for me:
- A competitive salary & bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless.
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere.
- 28 days holiday.
- Goes without saying, but we’ll feed you during your shift.
- Employee Assistance Programme (EAP).
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more, get in touch so we can arrange to meet up and show you around.
Assistant General Manager in London employer: The Clapton Hart
The Clapton Hart is an excellent employer, offering a vibrant and supportive work culture where teamwork and personal growth are at the forefront. As a Kitchen Porter in our London pub, you'll benefit from comprehensive training, opportunities for career advancement, and engaging social events that foster camaraderie among staff. Join us to be part of a dynamic team that values your contributions and encourages you to thrive in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Get to know the venue before your interview! Pop in for a drink or a meal, chat with the staff, and soak up the atmosphere. This will not only give you insights into their operations but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by thinking about how you can bring your personality and charisma to the role. Be ready to share examples of how you've trained and developed teams in the past – they want to see your passion for people!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team and being part of our community-focused vibe.
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma and charm into your words. Remember, we’re all about people here!
Tailor Your Application:Make sure to tailor your application to the role of Assistant General Manager. Highlight your relevant experience and skills that match what we’re looking for. Show us how you can take ownership and run the business like it’s your own!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Clapton Hart
✨Know Your Venue
Before the interview, take some time to research the Clapton Hart and its history. Familiarise yourself with its unique features and community vibe. This will not only show your genuine interest but also help you connect your experience to the pub's ethos.
✨Showcase Your Leadership Style
As an Assistant General Manager, you'll be leading a team. Be prepared to discuss your approach to training and mentoring staff. Share specific examples of how you've developed teams in the past and how you plan to nurture talent in this role.
✨Demonstrate Commercial Acumen
Brush up on your business knowledge, especially around financials and customer satisfaction metrics. Be ready to discuss how you've used this knowledge to make strategic decisions in previous roles. This will highlight your ability to run the venue as if it were your own.
✨Emphasise Your People Skills
The job calls for someone who is passionate about people. Prepare to share stories that showcase your superb customer service skills and how you've built strong relationships with both customers and staff. This will underline your fit for a people-focused environment.
