At a Glance
- Tasks: Support the General Manager in running a vibrant pub and develop your team.
- Company: Join an award-winning pub group with a focus on community and quality.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a supportive work environment.
- Why this job: Be part of a fun, family atmosphere with opportunities for growth and development.
- Qualifications: Minimum 2 years management experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. A historic pub dating back to the 18th Century, the Clapton Hart sits at the heart of Hackney. A community led pub and garden combining lots of its original features with plenty of our own additions to make it the ideal cosy pub hot spot full of personality and charm.
The Role
As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you; it’s essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as it’s your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- You’re not precious. We leave our egos at the door and help get stuff done
- Must have minimum 2 years’ experience as a manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Strong all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flare
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
What’s in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Access your Wages anytime through Wagestream
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more, get in touch so we can arrange to meet up and show you around.
Assistant General Manager employer: The Clapton Hart
The Clapton Hart is an excellent employer, offering a vibrant and supportive work culture where teamwork and personal growth are at the forefront. As a Kitchen Porter in our London pub, you'll benefit from comprehensive training, opportunities for career advancement, and engaging social events that foster camaraderie among staff. Join us to be part of a dynamic team that values your contributions and encourages you to thrive in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Get out there and mingle with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks who work at places you admire. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your charisma shine through. Be genuine, share your passion for hospitality, and make sure they see how you can bring that extra spark to their team.
✨Tip Number 3
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practice common interview questions and come armed with examples of how you've successfully managed teams and delighted customers.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people. So, what are you waiting for? Let’s get you that Assistant General Manager role!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma into your cover letter. Remember, we’re all about people and fun here!
Tailor Your Application:Make sure to tailor your CV and cover letter to highlight your experience in managing teams and delivering excellent customer service. We love seeing how your skills align with our values, so be specific about your achievements!
Be Bold and Confident:Don’t hold back when discussing your management style and how you handle pressure. We’re looking for someone who can take ownership and run the business as if it’s their own, so show us you’ve got that entrepreneurial flair!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at The Clapton Hart
✨Know Your Venue
Before the interview, do your homework on the Clapton Hart and its history. Familiarise yourself with its unique features and community vibe. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Style
Be ready to discuss your management approach. Share specific examples of how you've trained and developed teams in the past. Highlight your ability to maintain high standards while fostering a fun and engaging atmosphere.
✨Demonstrate Commercial Acumen
Prepare to talk about your understanding of financials and customer satisfaction metrics. Bring examples of how you've made strategic decisions that positively impacted the business. This will show you're not just a people person but also business-savvy.
✨Emphasise Your Passion for People
Let your enthusiasm for mentoring and growing a team shine through. Share stories that illustrate your commitment to staff development and creating a positive work environment. Remember, they want someone who loves to have fun while getting the job done!
