Clancy is recruiting a Customer Service Officer to support South West Water customers. You will respond to inquiries across phone and email, identify issues and drive timely resolutions, and ensure all interactions are handled with professionalism to maintain high service levels.
You will update internal systems, keep customers informed about progress, and collaborate with internal teams to deliver a consistent experience.
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Customer Experience Specialist - Enquiries & Resolution in Exeter employer: The Clancy Group
At Clancy, we prioritise the safety and well-being of our employees, fostering a culture where everyone is empowered to contribute to a positive safety environment. Our commitment to professional development is evident through our comprehensive behavioural safety programme, which not only enhances individual skills but also promotes collaboration across all levels of the organisation. Located in Harefield, you'll enjoy a supportive work atmosphere that values innovation and encourages meaningful contributions to our safety initiatives.
