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- Tasks: Join us as a Development Services Technician, supporting our water network and delivering excellent customer service.
- Company: Clancy is a leading family-owned construction business dedicated to providing essential services to communities.
- Benefits: Enjoy a competitive salary, healthcare, 24-26 days holiday, and discounts at popular retailers.
- Why this job: Be part of a team that makes a real difference in people's lives while developing your skills.
- Qualifications: A solid understanding of the water network and strong customer service skills are essential.
- Other info: We respond to applications within two weeks and value diversity in our workplace.
The predicted salary is between 28000 - 40000 £ per year.
Up to £33638
Canwick Lincoln
We do what we say – That\’s why we need people like you to help us deliver on our promises. People who enjoy getting things done
We\’re looking for a Development Services Technician to join the Anglian Water Alliance. Reporting to the DS Field Manager, you\’ll be the first point of contact with customers and play a key role in supporting our Development Services Scheme Delivery and Connections teams.
This is a varied role where you\’ll combine technical knowledge of the water network with excellent customer service, ensuring our customers receive clear, helpful guidance throughout their journey.
Here are some of the activities you will be involved in
- Carrying out on-site surveys and inspections of mains, service pipework and private supply pipes.
- Locating utilities using drawings, tracing equipment and mobile technology to support future works.
- Passing or failing inspections in line with Water Regulations and advising on corrective actions where required.
- Identifying traffic management and site access requirements.
- Recording accurate data, measurements, photographs and site information in real time.
- Liaising with customers, colleagues, contractors and other utilities to ensure smooth delivery.
- Supporting the delivery of schemes and customer jobs to meet Level of Service (LOS) targets.
We would love to hear from you if
You have a solid understanding of the water network, including mains and service pipework, and can bring both technical expertise and practical know-how to the role. Just as importantly, you are able to deliver outstanding customer service, explaining technical information in a clear and reassuring way.
You will be confident working independently, managing your own workload effectively and keeping things moving in a fast-paced environment. You\’ll also be comfortable using IT systems and mobile devices to capture and record information accurately while out on-site. Above all, you will take a proactive approach, spotting potential risks early, resolving issues where possible and ensuring that work is carried out to the highest standards, first time.
Our Company
Every day we work smarter, greener and use our imaginations.
Our purpose at Clancy is simple – we make life better for everyone\’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.
We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.
What Next
You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don\’t receive feedback within that timescale, please don\’t be afraid to chase us – one of our values is to do what we say we will do!
Benefits
In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury\’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.
Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.
We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
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Development Services Technician employer: THE CLANCY GROUP
Contact Detail:
THE CLANCY GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Services Technician
✨Tip Number 1
Familiarise yourself with the water network and its regulations. Understanding the technical aspects of mains and service pipework will give you an edge during interviews, as you'll be able to discuss relevant experiences and demonstrate your knowledge.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves liaising with customers and providing guidance, think of examples where you've successfully resolved issues or communicated complex information clearly.
✨Tip Number 3
Prepare to showcase your ability to work independently. Be ready to discuss how you've managed your workload in fast-paced environments, highlighting any tools or methods you use to stay organised and efficient.
✨Tip Number 4
Demonstrate your proactive approach to problem-solving. Think of instances where you've identified potential risks early and taken steps to mitigate them, as this aligns perfectly with the expectations for this role.
We think you need these skills to ace Development Services Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Development Services Technician. Familiarise yourself with the technical aspects of the water network and customer service expectations outlined in the job description.
Tailor Your CV: Highlight relevant experience in your CV that showcases your technical knowledge of water networks and customer service skills. Use specific examples to demonstrate how you've successfully managed similar tasks in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Address how your skills align with the job requirements, particularly your ability to explain technical information clearly and your proactive approach to problem-solving.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at THE CLANCY GROUP
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of the water network, including mains and service pipework. Be prepared to discuss specific technical scenarios and how you would approach them, as this role requires a solid grasp of these concepts.
✨Demonstrate Customer Service Skills
Since you'll be the first point of contact for customers, it's crucial to showcase your ability to communicate technical information clearly and reassuringly. Think of examples from your past experiences where you provided excellent customer service, especially in challenging situations.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle on-site surveys and inspections. Familiarise yourself with common issues that arise during these processes and be ready to explain how you would resolve them while ensuring compliance with Water Regulations.
✨Highlight Your Proactive Approach
The role requires a proactive mindset, so be prepared to discuss how you've identified potential risks in previous roles and the steps you took to mitigate them. This will demonstrate your ability to keep things moving smoothly in a fast-paced environment.
