The Clancy Group is seeking a Customer Service Officer to support South West Water. You will handle customer enquiries via phone and email, resolve issues with empathy, and keep customers informed of progress on works.
You will also update internal systems, compile data, and work with internal teams to ensure a consistently high-quality experience. A full UK driving licence and strong IT skills are essential.
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Customer Experience Specialist - Water Services in Camborne employer: The Clancy Group
At Clancy, we prioritise the safety and well-being of our employees, fostering a culture where everyone is empowered to contribute to a positive safety environment. Our commitment to professional development is evident through our comprehensive behavioural safety programme, which not only enhances individual skills but also promotes collaboration across all levels of the organisation. Located in Harefield, you'll enjoy a supportive work atmosphere that values innovation and encourages meaningful contributions to our safety initiatives.