At a Glance
- Tasks: Help prevent water leakage and provide excellent customer service across various sites.
- Company: Join Clancy, a leading family-owned construction business dedicated to making life better.
- Benefits: Competitive pay, healthcare, holiday allowance, and discounts at popular retailers.
- Why this job: Gain valuable experience in the water industry while working outdoors and making a difference.
- Qualifications: Enthusiastic, hardworking, and possess good customer service skills; driving licence required.
- Other info: Full training provided, with opportunities for career growth and mentorship.
The predicted salary is between 10 - 15 £ per hour.
12 months Fixed Term Contract
£12.21 per hour
Peterborough
We do what we say! That’s why we need people like you, to help us deliver on our promises, people who enjoy getting things done. As an Assistant Leakage Technician, you will play a vital role in protecting both the environment and our customers by helping to prevent/reduce water leakage across Anglian Water's network. Within this role, you will join up with the newly formed Customer Side Leakage Team. You will receive excellent training, use industry-leading technology, and be supported by experienced mentors who will guide you in becoming an expert in customer side leakage. This job prioritises the ability to work well in a customer facing role.
As part of the Customer Side Leakage Team, you will be tasked with going to businesses and other commercial properties, to assess their usage of fire mains/fire tanks. This is a fantastic opportunity for those new to the industry and eager to gain valuable knowledge and experience in the water-industry. The role is entry-level. Interviews will be held in Grantham.
What the role involves:
- Travelling to different sites using a fully equipped company van.
- Using water network maps to identify infrastructure and asset locations (full training provided).
- Working outdoors in all weather conditions (PPE provided).
- Interacting with customers/site managers and delivering excellent service when approached (training provided).
- Completing forms to understand how often businesses are refilling fire tanks. They may also have sprinkler systems which may get drained/refilled.
We would love to hear from you if:
- You are enthusiastic, hardworking and ambitious, with a genuine interest in building a career within the water industry.
- A willingness to work occasional overtime, including evenings and weekends, will also be important.
- As part of the role, you should be fit and able to carry out some lifting, and happy to work outdoors in all weather conditions.
- A positive and adaptable approach will help you thrive in this environment.
- Good customer service skills are essential, as you may be approached by members of the public while carrying out your duties, as well as needing to approach business owners/site managers.
This is one of the main focuses of the role, we will provide training to ensure you feel confident in handling these situations. We are looking for applicants living in and around the Peterborough area. Finally, a full UK driving licence is required, as you will be travelling to different sites across the network in a fully equipped company vehicle.
Our Company
Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.
What Next
You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do!
Benefits
In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 22 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.
Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
Assistant Leakage Technician employer: THE CLANCY GROUP
Contact Detail:
THE CLANCY GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Leakage Technician
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Clancy and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves interacting with customers, think of examples from your past experiences where you've provided excellent service. Be ready to share these during your interview.
✨Tip Number 3
Be prepared for outdoor work! Since you'll be working in all weather conditions, mention your adaptability and willingness to tackle whatever Mother Nature throws at you. It shows you're ready for the job!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site, so make sure you submit your application there. Plus, it helps us keep track of all the awesome candidates like you!
We think you need these skills to ace Assistant Leakage Technician
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the water industry shine through in your application. We want to see that you're genuinely excited about the role and eager to learn. A little enthusiasm goes a long way!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how your background aligns with the Assistant Leakage Technician role, so don’t hold back on showcasing your customer service skills!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This helps us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at THE CLANCY GROUP
✨Know the Role Inside Out
Before your interview, make sure you understand what an Assistant Leakage Technician does. Familiarise yourself with the responsibilities mentioned in the job description, like assessing fire mains and interacting with customers. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of examples where you’ve gone above and beyond for a customer or handled a tricky situation. This will demonstrate that you can deliver excellent service, which is crucial for this position.
✨Dress for the Job
Even though you’ll be working outdoors, it’s important to present yourself well during the interview. Dress smartly but comfortably, keeping in mind that you might be asked about your ability to work in various weather conditions. This shows that you take the opportunity seriously and are ready to represent the company.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the team you'll be working with, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.