At a Glance
- Tasks: Join our team to manage schedules and support operational planning for essential services.
- Company: Be part of Clancy, a diverse and inclusive employer committed to your growth.
- Benefits: Enjoy competitive salary, healthcare, 24-26 days holiday, and exclusive employee discounts.
- Other info: We respond to applications within two weeks—no ghosting here!
- Why this job: Make a real impact while developing your skills in a fast-paced, supportive environment.
- Qualifications: No experience needed; just bring your motivation and willingness to learn!
The predicted salary is between 30000 - 50000 £ per year.
We have an exciting opportunity for an Operational Planner to join our Integrated Maintenance and Repair (IMR) team working on the Anglian Water Alliance. This is a pivotal role supporting both planned and reactive works, helping to ensure services are delivered safely, efficiently, and with the customer at the heart of everything we do. Whether you already have planning experience or are looking to develop a career in planning, this role offers variety, responsibility, and the opportunity to grow, with full training provided.
Responsibilities
- Developing and managing in-day and forward schedules to support both planned and unplanned works
- Analysing data, forecasting demand, and balancing workload, capacity, and service levels
- Optimising resource allocation to reduce downtime and minimise last-minute changes
- Supporting operational teams by prioritising workloads and resolving scheduling issues as they arise
- Collaborating with internal and external stakeholders to deliver safe, compliant, and customer-focused outcomes
- Ensuring customer communications are clear, positive, and professional
- Maintaining accurate planning data and systems, ensuring compliance with planning processes, quality standards, and regulatory requirements, including the Traffic Management Act
- Supporting the delivery of safe and compliant connections to Anglian Water infrastructure
That’s why we need people like you. You enjoy problem-solving, staying organised, and working in a fast-paced, reactive environment. Strong communication skills and a customer-focused approach are essential, along with the ability to prioritise effectively and make sound decisions.
Qualifications
- You’ll be comfortable using IT systems and planning tools, with good keyboard skills and confidence working across Microsoft Office applications.
- Experience in planning, scheduling, customer service, or operational roles would be beneficial, though not essential, as full training will be provided.
- An awareness of water or wastewater networks, Streetworks legislation, or the Traffic Management Act would be advantageous.
- Motivated, adaptable individuals with a positive attitude and a willingness to learn.
In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers, cycle to work scheme, and an Employee Assistance Programme.
Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.
What Next
You apply, and we respond within two weeks (we know how annoying it is not to hear anything back). If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do!
Planner employer: The Clancy Group Limited
Clancy is an exceptional employer, offering a dynamic work environment where you can thrive as an Operational Planner within the Integrated Maintenance and Repair team. With a strong focus on employee development, we provide comprehensive training and a range of benefits including competitive salaries, generous holiday allowances, and an inclusive culture that values diversity. Join us in delivering vital services to our community while enjoying perks like discounts through Clancy Xtras and a supportive workplace that prioritises your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Planner
✨Tip Number 1
Get to know the company! Research Anglian Water and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to planning and customer service. Think about examples from your past experiences that highlight your problem-solving skills and adaptability.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process or company culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Planner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how you fit into the Planner role, so don’t be shy about showcasing your problem-solving abilities and customer-focused approach!
Show Off Your IT Skills:Since you'll be using various IT systems and planning tools, it’s a good idea to mention your proficiency with Microsoft Office and any other relevant software. We love seeing candidates who are comfortable with tech, so let us know what you can do!
Be Clear and Professional:When writing your application, keep your communication clear and professional. Remember, we value strong communication skills, so make sure your application reflects that. A well-structured application can really make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at The Clancy Group Limited
✨Know Your Planning Tools
Familiarise yourself with the planning tools and IT systems mentioned in the job description. Brush up on your Microsoft Office skills, especially Excel, as you'll likely need to analyse data and create schedules. Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Understand the Industry
Take some time to research water and wastewater networks, as well as relevant legislation like the Traffic Management Act. This knowledge will not only impress your interviewers but also help you understand the context of the role better. Showing that you’re proactive about learning will definitely work in your favour.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved scheduling issues or optimised resources. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your ability to think on your feet and prioritise effectively in a fast-paced environment.
✨Communicate Clearly and Positively
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and professionally. Be prepared to discuss how you would handle customer communications and collaborate with stakeholders. A positive attitude and a customer-focused approach will resonate well with the interviewers.
