At a Glance
- Tasks: Respond to customer enquiries and manage complaints with empathy and effective communication.
- Company: Join The Clancy Group Limited, a key player in customer operations for South West Water.
- Benefits: Enjoy a competitive salary, healthcare, and 24 days of holiday per year.
- Other info: Be part of a supportive team in a dynamic work environment.
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Excellent communication skills, problem-solving ability, and strong organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
The Clancy Group Limited is looking for a Customer Service Officer to enhance the customer operations team working with South West Water.
This pivotal role involves responding to enquiries, managing complaints with empathy, and ensuring effective communication throughout the service process.
The ideal candidate will exhibit excellent verbal and written communication skills, problem-solving ability, and strong organization.
Benefits include a competitive salary, healthcare, and a holiday allowance starting at 24 days per annum.
#J-18808-Ljbffr
We think you need these skills to ace Customer Service Specialist: Enquiries & Resolutions in England
Verbal Communication Skills
Written Communication Skills
Problem-Solving Ability
Organisational Skills
Empathy
Customer Service Skills
Complaint Management
