Customer Service Specialist: Enquiries & Resolutions

Customer Service Specialist: Enquiries & Resolutions

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
The Clancy Group Limited

At a Glance

  • Tasks: Respond to customer enquiries and manage complaints with empathy and effective communication.
  • Company: Join The Clancy Group Limited, a key player in customer operations with South West Water.
  • Benefits: Enjoy a competitive salary, healthcare, and 24 days of holiday per year.
  • Other info: Be part of a supportive team in a dynamic work environment.
  • Why this job: Make a real difference by helping customers and enhancing their experience.
  • Qualifications: Excellent communication skills, problem-solving ability, and strong organisational skills.

The predicted salary is between 25000 - 32000 Β£ per year.

The Clancy Group Limited is looking for a Customer Service Officer to enhance the customer operations team working with South West Water.

This pivotal role involves responding to enquiries, managing complaints with empathy, and ensuring effective communication throughout the service process.

The ideal candidate will exhibit excellent verbal and written communication skills, problem-solving ability, and strong organization.

Benefits include a competitive salary, healthcare, and a holiday allowance starting at 24 days per annum.

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Customer Service Specialist: Enquiries & Resolutions employer: The Clancy Group Limited

The Clancy Group Limited is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With a competitive salary, comprehensive healthcare benefits, and a generous holiday allowance starting at 24 days per annum, employees are encouraged to thrive both personally and professionally while contributing to meaningful customer service initiatives with South West Water.

The Clancy Group Limited

Contact Details:

The Clancy Group Limited Recruitment Team

We think you need these skills to ace Customer Service Specialist: Enquiries & Resolutions

Verbal Communication Skills
Written Communication Skills
Problem-Solving Ability
Organisational Skills
Empathy
Customer Service Skills
Complaint Management