At a Glance
- Tasks: Support customers with vehicle repairs and maintain relationships with garages.
- Company: A supportive company in the motor industry, perfect for recent graduates.
- Benefits: £26,000 salary, birthday off, team events, and professional development.
- Other info: Enjoy a vibrant workplace culture with regular social events and incentives.
- Why this job: Kickstart your career in a friendly environment with clear progression opportunities.
- Qualifications: Enthusiasm and a willingness to learn; customer service experience is a plus.
The predicted salary is between 26000 - 36400 € per year.
Graduate Repairs Handler (Customer Service Based – Motor Industry)
Salary: £26,000 + Bonus
Location: Manchester City Centre
Hours: 9AM – 5PM, Monday to Friday (no weekends)
Looking to kickstart your career after graduation? The City Recruiter are hiring on behalf of their client for a Graduate Repairs Handler to join a growing team in Manchester. This is a fantastic opportunity for graduates who want to gain valuable experience, develop professional skills, and enjoy a clear career pathway within a supportive company.
In this role, you’ll be the friendly voice that supports customers when their vehicles have been damaged. You’ll liaise with garages, arrange repairs, and keep clients updated throughout the process – making a real difference in getting people back on the road quickly.
You won’t be alone – there’s a full support team in place to handle initial details, meaning your role focuses on managing repairs, maintaining relationships, and ensuring everything runs smoothly.
What you’ll be doing:
- Handling inbound-only calls (no sales)
- Arranging and booking vehicle repairs
- Monitoring progress and updating clients regularly
- Building relationships with garages and external stakeholders
- Producing reports for your manager
What’s in it for you:
- A supportive graduate-friendly environment with career progression opportunities
- Learn transferable skills in communication, customer service, and stakeholder management
- Exposure to different areas of the business, with future opportunities to move up or across teams
Perks & Benefits:
- Your birthday off every year
- Team incentives, games, and rewards
- Regular staff nights out & social events (all paid for)
- Extra holiday days for good attendance
- Dress down Fridays
- Employee of the Month scheme
- Paid time off for your child’s first day of school
- Company pension & cycle-to-work scheme
- Health & wellbeing programme
- Mentoring & professional development support
Who we’re looking for:
This is a graduate position, so no direct experience is required – just bring enthusiasm, a professional attitude, and a willingness to learn. If you have previous customer service experience (from retail, hospitality, contact centres, or university roles), that’s a bonus.
Graduate in Coventry employer: The City Recruiter
Join a dynamic and supportive team in the heart of Manchester, where your career as a Graduate Repairs Handler will flourish. With a strong focus on employee development, you’ll enjoy a wealth of benefits including your birthday off, regular social events, and a clear pathway for progression within a friendly work culture. This is an excellent opportunity to gain invaluable experience in customer service while making a real impact in the motor industry.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate in Coventry
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with friends or family. The more comfortable you are, the better you'll handle those tricky questions during the interview.
✨Tip Number 3
Don’t forget to showcase your enthusiasm! Employers love candidates who are excited about the role. Share why you’re passionate about helping customers and how you can contribute to the team’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for fresh talent like you, so don’t hesitate to hit that apply button!
We think you need these skills to ace Graduate in Coventry
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion shine through! We want to see that you're excited about starting your career and eager to learn. A sprinkle of personality can make your application stand out.
Tailor Your Application:Make sure to customise your application for the Graduate Repairs Handler role. Highlight any relevant skills or experiences, even if they’re from part-time jobs or university projects. We love seeing how you connect your background to what we do!
Keep It Clear and Concise:We appreciate a well-structured application. Use clear language and keep your sentences short and to the point. This shows us that you can communicate effectively, which is key in customer service roles like this one.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The City Recruiter
✨Know the Role Inside Out
Before your interview, make sure you understand what a Graduate Repairs Handler does. Familiarise yourself with the responsibilities like handling inbound calls, arranging repairs, and maintaining relationships with garages. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position is customer service-based, think of examples from your past experiences where you've excelled in communication and problem-solving. Whether it’s from retail or university roles, be ready to share how you’ve helped customers and resolved issues effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and career progression opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to practice your responses. Focus on articulating your thoughts clearly and maintaining a positive attitude. The more comfortable you are speaking about your experiences, the more confident you'll feel during the actual interview.
