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- Tasks: Handle motor claims and assist customers with their vehicle needs.
- Company: Join a vibrant law firm with over 20 years in the legal sector.
- Benefits: Enjoy uncapped bonuses, birthday leave, and fun company events.
- Why this job: Be part of a supportive team that celebrates wins and fosters friendships.
- Qualifications: Sales or motor claims experience is welcome; enthusiasm is key!
- Other info: Four positions available; interviews happening now!
The predicted salary is between 27600 - 45000 ÂŁ per year.
Motor Claims Handler – First Notification of Loss (X4 positions)
ÂŁ27,600 basic salary + monthly bonuses taking you to ÂŁ45,000 per year
Manchester City Centre
This role is a fantastic combination of sales & motor enquiries whilst being based in a leading law firm, who have been operating for over 20 years in the legal sector.
The first word that springs to mind with this business – personalities! This is such a fun loving group of individuals, who work hard and celebrate the wins. Enthusiasm, confidence, and bubbly personalities are what will fit into the team the best. You’ll have the best management support available, the best training, and a great set of colleagues who you will make friends for life with.
We will consider applicants from sales: You may not have the motor experience, however if you are from a sales background you’ll have the skills to be able to upsell on our services which includes hire cars, and repairs on their vehicles in our in-house garages across the UK. The easiest part about sales is when the customer has a need, and that’s exactly what this is. Your customers have damage on their vehicles and may even be undriveable so it’s important to offer the services they need to get customers back on the road safely. You’ll earn uncapped bonuses for every customer you pass across to hire or repairs.
We will consider applicants from motor claims: Answering calls from customers at “FNOL” stage means completing a full fact find on the damage and their needs. Your role will have an evidence element to it, as you’ll need to understand if there are any witnesses, or passengers, or if it was fault or non-fault. This means we can consider anyone from a similar claims role, who has dealt with claims at first stage in the past.
With both sales & claims management involved in the role; we are able to consider both!
- Employee of the month awards
- Lunches and treats provided in the office
- Day off for your birthday plus a gift
- Free access to well-being and mental health support
- Company social events all paid for (including overnight stays)
- Your child’s first day of school off work
- No bank holiday working
- Trips to the races, golf dances, food and drink outings etc.
- Long service bonus
- End of year awards evening for the entire business
- Extra holidays given throughout the year for great attendance
With 4 positions available we are conducting interviews immediately.
FNOL Claims Handler employer: The City Recruiter
Contact Detail:
The City Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FNOL Claims Handler
✨Tip Number 1
Show your enthusiasm! Since the team values bubbly personalities, make sure to convey your excitement about the role and the company during any interactions. A positive attitude can set you apart from other candidates.
✨Tip Number 2
Highlight your sales skills! Even if you don't have direct motor claims experience, focus on your ability to upsell and meet customer needs. Prepare examples of how you've successfully identified and addressed customer requirements in previous roles.
✨Tip Number 3
Familiarise yourself with the motor claims process. Understanding the basics of FNOL and how to gather information effectively will demonstrate your commitment to the role and help you engage more confidently during discussions.
✨Tip Number 4
Network with current employees or industry professionals. Engaging with people who work in similar roles can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace FNOL Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or motor claims. Emphasise any skills that demonstrate your ability to upsell services and handle customer inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company culture. Mention specific examples of how your personality aligns with their fun-loving team and your motivation to contribute positively.
Highlight Relevant Skills: In your application, focus on skills such as communication, problem-solving, and customer service. These are crucial for handling FNOL claims and ensuring customer satisfaction.
Showcase Your Personality: Since the company values bubbly personalities, let your character shine through in your application. Use a friendly tone and express your excitement about the opportunity to join their team.
How to prepare for a job interview at The City Recruiter
✨Show Your Personality
This role is all about fitting into a fun-loving team, so let your personality shine during the interview. Be enthusiastic and confident, as these traits are highly valued by the company.
✨Highlight Relevant Experience
Even if you don't have direct motor claims experience, emphasise your sales background. Discuss how your skills in upselling and customer service can translate to helping clients with their vehicle needs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've handled customer inquiries or resolved issues in previous roles, especially in high-pressure situations.
✨Ask About Team Culture
Demonstrate your interest in the company by asking about the team culture and social events. This shows that you value a positive work environment and are eager to be part of the team.
