Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team of Credit Hire Claims Handlers and drive performance.
- Company: Established legal firm with a vibrant culture and over 20 years of experience.
- Benefits: Competitive salary, bonuses, birthday off, and fun company events.
- Why this job: Make a real impact while enjoying a supportive and energetic work environment.
- Qualifications: Experience in claims, accident management, or law with team leadership skills.
- Other info: Exciting opportunities for career growth and recognition for great performance.
The predicted salary is between 30000 - 42000 £ per year.
Overview
We are excited to announce a brand new opening for an experienced Credit Hire professional at Senior level as a Team Leader in Manchester City Centre. You will join a company with over 20 years in the legal sector, with an established team of high performers and a culture that values enthusiastic, confident, and bubbly personalities.
This role is suitable for individuals from claims, accident management, motor and law backgrounds who understand how credit hire works and have supported a team leader capacity in the past.
Base pay range
£30,000 and above (based on experience) bonuses included
Location
Manchester City Centre
With 1 position available, interviews are being conducted immediately.
Responsibilities
- Support a team of Credit Hire Claims Handlers who speak with insurers, assess fault vs non-fault, assess liability, and arrange replacement vehicles
- Call listening and providing feedback
- Regular coaching sessions to improve team performance
- Provide 1:1 coaching, support with 121s, promotions, and morning huddles to discuss the day ahead
- Ensure the team meets targets or KPIs and maintain high performance
- Motivate and guide the team to success
- Assist with escalated calls when necessary
- Recognise good performance, distribute rewards, and set incentives
Qualifications and experience
- Background in claims, accident management, motor, or law
- Understanding of how credit hire works
- Experience in a team lead or supervisory role
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Customer Service and Management
Industries
- Claims Adjusting, Actuarial Services, Telephone Call Centers, and Law Practice
Benefits
- Employee of the month awards
- Lunches and treats provided in the office
- Day off for your birthday plus a gift
- Free access to well-being and mental health support
- Company social events all paid for (including overnight stays)
- Your child’s first day of school off work
- No bank holiday working
- Trips to the races, golf dances, food and drink outings etc.
- Long service bonus
- End of year awards evening for the entire business
- Extra holidays given for great attendance
#J-18808-Ljbffr
Credit Hire Team Leader employer: The City Recruiter
Contact Detail:
The City Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Hire Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the claims and motor sectors. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture. We want you to show off your bubbly personality and enthusiasm, so think about how you can demonstrate that during your chat.
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family. We suggest focusing on common questions related to team leadership and credit hire to really nail your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Hire Team Leader
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your background in claims, accident management, or law. We want to see how your experience aligns with the Credit Hire role, so don’t hold back on those relevant details!
Be Yourself: We love enthusiastic and bubbly personalities! Let your true self shine through in your application. A bit of personality can go a long way in making you stand out from the crowd.
Tailor Your Application: Take the time to tailor your CV and cover letter to the job description. Mention specific responsibilities from the role that excite you and how you can contribute to our team's success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at The City Recruiter
✨Know Your Credit Hire Inside Out
Make sure you brush up on your knowledge of credit hire processes and regulations. Be ready to discuss how you’ve applied this knowledge in previous roles, especially in a team leader capacity.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, handled escalated calls, or provided effective coaching sessions.
✨Understand the Company Culture
Research the company’s values and culture. Since they value enthusiastic and bubbly personalities, be sure to let your personality shine through during the interview while remaining professional.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Practice responses to scenarios related to claims handling, team performance, and motivating staff to meet KPIs.
