Drama, Production & Design Administration Officer (Records)

Salary: £38,080 to £42,150 per annum including Inner London weighting

Contractual Hours: 35 hours per week

Basis: Permanent

Workplace category: Hybrid

About the Role

Reporting to the Production Arts & Drama Administration Manager (Programmes), you will provide high‑quality administrative support to academic staff and students across both departments. The role offers a varied and autonomous workload, with the opportunity to make a meaningful contribution within a busy and creative environment.

Key Responsibilities

• Support the end‑to‑end student assessment process in line with academic regulations, deadlines, and quality assurance requirements, including preparation of templates, mark entry, and feedback distribution.
• Maintain accurate, secure, and compliant student records, ensuring high standards of data quality, confidentiality and adherence to retention policies.
• Monitor and record student engagement, escalating concerns appropriately and ensuring staff are informed of relevant learning support arrangements while maintaining confidentiality.
• Use specialist systems and databases (e.g. student records systems and virtual learning environments) to ensure data consistency, resolve issues and respond to student and staff enquiries within agreed timeframes.

About You

This role is ideal for someone with strong organisational skills, attention to detail and the ability to work proactively in a fast‑paced, collaborative environment. We are looking for a highly organised, detail‑focused and proactive professional with experience of student records and assessment administration within UK Higher Education. The ideal candidate will be confident working with data and systems, and able to manage competing priorities while maintaining accuracy and meeting tight deadlines. They will have strong communication skills and the ability to handle a range of enquiries and casework in a clear, professional and customer‑focused manner. Comfortable working both independently and as part of a team they will be adaptable, numerate, and confident using digital systems and Microsoft Office. A commitment to continuous improvement, high standards of service and equality and diversity is essential.

On‑Site Requirements and Flexible Working

This role is primarily based on‑site, with opportunities for flexible working outside of term time. At the Guildhall School, creativity and collaboration are central to our culture. Within the Drama, Production & Design team we place high value on the benefits of in‑person working, enabling us to observe, connect and develop through shared learning and professional interaction.

Closing Date

12pm noon on Monday 1st June 2026. Please note that late applications will not be accepted. This vacancy may close early if sufficient applications are received.

Interviews

Wednesday 17th and Thursday 18th June 2026.

Equal Opportunities & Diversity

Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian and other global majority backgrounds who are currently under‑represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities – if you have a disability and need help with the application process please contact us.

The Guildhall School is committed to Safeguarding and promoting the welfare of children and adults at risk and expects all employees, workers and volunteers to share this commitment.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do. Because our roles are so varied we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.