EA to the Director for Audiences

EA to the Director for Audiences

London Full-Time 30900 - 35850 £ / year (est.) No home office possible
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The City of London Corporation

At a Glance

  • Tasks: Support the Director for Audiences in creating unforgettable arts experiences.
  • Company: Join the Barbican, a vibrant international arts centre in London.
  • Benefits: Enjoy flexible working, generous pension, and discounts on events and cafes.
  • Other info: Collaborate with a dynamic team and grow your career in the creative industry.
  • Why this job: Be a key player in transforming audience experiences and engaging with diverse communities.
  • Qualifications: GCSEs in English and Maths, plus three years of EA experience.

The predicted salary is between 30900 - 35850 £ per year.

Job Description

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Job Title: EA to the Director for Audiences

Posting Start Date: 29/09/2025

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance

Salary: £36,900 – £40,850
Contractual Hours: 35
Basis: Full-Time, Permanent
Workplace category: Hybrid
Attachments: Job Information Pack

The Barbican is a multidisciplinary international arts centre in the City of London.

Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.

Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.

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The role
The Barbican is looking for a fun, highly motivated and proactive EA to support our Director for Audiences to deliver on their vision to create the ultimate arts and cultural experience.
The support this role provides is critical to enable the Director to go above and beyond in:

  • Leading and inspiring a large, passionate, audience focused team
  • Achieving ambitious goals to transform the end-to-end audience experience
  • Building long lasting relationships with partners that enable our success

This role will not just manage the Director\’s complex diary and busy inbox, but also play a leading role in enabling the Director\’s communications, team engagement activities, strategic
planning and research, networking opportunities, community engagement, and transformation
projects, as well as managing their diary and email inbox.

This role is the first point of contact for the Director, delivering joyful, proactive and engaging
customer service with people inside and outside the Barbican walls. The role will be a superstar at living Barbican\’s values and most importantly be a strong ally in equity, inclusion and wellbeing.

This role will join a dynamic and fun peer group of EA\’s to facilitate strong, collaborative working relationships with others across the Barbican and the City of London Corporation.

If you\’re an EA like no other with a passion for people, we would love to hear from you

Meet the Manager
Curious about who you\’ll be working with? Watch this short video to get to know your future manager, and learn a little bit more about them.

Please find below the key skills, experience and core behaviours required to undertake this post.

  • A GCSE Grade C or above in English and Maths, or equivalent
  • At least three years EA experience, including enabling a leader to be successful in a complex multi-stakeholder environment.

You must be able to demonstrate:

  • Experience in delivering the tasks of an EA role, including complex diary management at
    a senior/executive level. This includes the ability to proactively forward-plan the Director of Audiences diary, by reviewing upcoming appointments in good time, resolving potential conflicts and anticipating meeting needs (collating papers etc).

  • Organising complex travel arrangements and itineraries, sand drafting correspondence.

  • Experience of coordinating people-related processes within the division e.g. probations, appraisals, recruitment, annual leave management, maintenance of sickness records.

  • Exceptional organisational skills with proven ability to develop, create and maintain office systems.

  • Experience of assisting with event arrangements e.g. room bookings, refreshments, contact lists/guest lists.

  • Experience of dealing with internal and external stakeholders of all levels including Board Members and diverse internal teams, always ensuring a high level of customer service.

  • Proven ability to build and manage relationships at all levels with excellent verbal communication skills and telephone manner, and strong written communication with the ability to write for a variety of purposes and to differing stakeholders of differing seniority levels.

  • Good prioritising and time management skills with a proactive approach to work.

  • Excellent IT skills including MS Office (Outlook, Word, Excel and PowerPoint) and experience of using databases and computer-based systems.

To view the full Job Description and Person Specification, please see the \’Job Information Pack\’.

Barbican Benefits
We offer a wide range of employee benefits, including flexible working, annual pay progression and an annual pay review, a generous pension scheme, season ticket loan and cycle to work
schemes, free access to museums and galleries, discounts on retail, healthcare and on-site cafes and restaurants. You will have access to Employee Assistance Programme, trained Mental Health First aiders and City of London employee networks.

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Ready to apply?

To apply click on the \’Apply Now\’ button below.

If there are any issues with the application process, please contact the Barbican Careers team at

Deadline for applications is 23:55 on Sunday 12 October 2025. The advert may close ahead of this date if a sufficient number of applications is reached – apply early to avoid missing out.

Please note that we are unable to accept late applications. We regret that we are unable to provide feedback on your application.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.

  • Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as \’ethnic minorities\’.

Apply now

EA to the Director for Audiences employer: The City of London Corporation

The Barbican is an exceptional employer, offering a vibrant and inclusive work culture that champions creativity and community engagement in the heart of London. With a commitment to employee growth through flexible working arrangements, annual pay progression, and access to a range of benefits including discounts and wellness programmes, the Barbican fosters an environment where passionate individuals can thrive while contributing to transformative arts experiences for diverse audiences.
The City of London Corporation

Contact Detail:

The City of London Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land EA to the Director for Audiences

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to the Barbican. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might help you land that EA role!

✨Tip Number 2

Show off your personality! When you get the chance to meet potential employers or colleagues, let your passion for the arts shine through. Be engaging and memorable – they’ll appreciate your enthusiasm and it could set you apart from other candidates.

✨Tip Number 3

Prepare for interviews by researching the Barbican’s recent projects and initiatives. Tailor your responses to show how your skills can contribute to their mission of creating amazing audience experiences. This will demonstrate your genuine interest in the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our job alerts so you’re always in the loop about new opportunities that match your skills and interests.

We think you need these skills to ace EA to the Director for Audiences

Diary Management
Complex Travel Arrangements
Event Coordination
Stakeholder Engagement
Customer Service
Organisational Skills
Communication Skills
Time Management
Proactive Approach
IT Skills
MS Office (Outlook, Word, Excel, PowerPoint)
Written Communication
Relationship Management
Team Engagement

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the EA role. Highlight your experience in managing complex diaries and supporting senior leaders, as this is key to impressing us at the Barbican.

Show Off Your Communication Skills: Since you'll be the first point of contact for the Director, it's crucial to demonstrate your exceptional written communication skills. Use clear, engaging language in your application to reflect your ability to connect with diverse stakeholders.

Be Proactive in Your Approach: We love candidates who take initiative! In your application, share examples of how you've anticipated needs and resolved conflicts in previous roles. This will show us you're ready to support our Director effectively.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at the Barbican.

How to prepare for a job interview at The City of London Corporation

✨Know Your Stuff

Before the interview, dive deep into the Barbican's mission and values. Understand their audience engagement strategies and think about how your experience as an EA can contribute to their goals. This will show that you're not just interested in the role, but also in the organisation's vision.

✨Showcase Your Organisational Skills

Be ready to discuss specific examples of how you've managed complex diaries and travel arrangements in the past. Prepare to explain your approach to prioritising tasks and resolving conflicts, as these skills are crucial for supporting the Director effectively.

✨Engage with Enthusiasm

As the first point of contact for the Director, your ability to deliver joyful and proactive customer service is key. During the interview, demonstrate your enthusiasm for people and your passion for the arts. Share stories that highlight your interpersonal skills and how you’ve built relationships in previous roles.

✨Prepare Thoughtful Questions

At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, community engagement projects, or how the Barbican measures success in audience experience. This shows your genuine interest and helps you assess if the role is the right fit for you.

EA to the Director for Audiences
The City of London Corporation
Location: London
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