At a Glance
- Tasks: Monitor and report on property compliance across a housing portfolio.
- Company: Join the City of London Corporation's Housing Property Services team.
- Benefits: Enjoy hybrid working, competitive salary, and excellent pension scheme.
- Other info: Collaborative environment with opportunities for professional development.
- Why this job: Make a real impact on housing safety and performance for residents.
- Qualifications: Experience in compliance data analysis and strong Excel skills required.
The predicted salary is between 35000 - 40817 £ per year.
The City of London Corporation’s Housing Property Services team is responsible for monitoring and maintaining statutory property compliance across a housing portfolio of 3,024 homes within the Housing Revenue Account (HRA). We are seeking a Compliance Performance Officer to provide interim cover within the Property Services team. The role is responsible for monitoring, examining and reporting on statutory compliance performance across housing assets - ‘Big Six+’, with a focus on supporting legal, regulatory and organisational assurance.
You will support operational teams, internal stakeholders and external contractors by interpreting compliance data, identifying trends and risks, and producing reports that inform service delivery, audit readiness and performance improvement.
What you’ll be doing:
- Maintain and update compliance monitoring systems (such as Civica, Keystone or similar) to reflect planned and completed statutory inspections, servicing and remedial actions across compliance areas: fire, gas, asbestos, legionella, electrical, or lifts.
- Collect, maintain and analyse statutory compliance data across housing assets, ensuring data accuracy, integrity and consistency across compliance areas: fire, gas, asbestos, legionella, electrical, or lifts.
- Interpret compliance data to identify trends, risks and areas of non‑compliance, escalating issues and supporting remedial and preventative planning across compliance areas: fire, gas, asbestos, legionella, electrical, or lifts.
- Produce regular and ad‑hoc performance reports using Excel and other reporting tools to support management oversight and decision making across compliance areas: fire, gas, asbestos, legionella, electrical, or lifts.
- Support the monitoring of compliance related KPIs and provide data and insight that contributes to Tenant Satisfaction Measures (TSMs).
- Lead on planning and coordinating access arrangements for statutory inspections and remedial works, working closely with estate staff, operational colleagues and contractors to ensure access is secured across compliance areas: fire, gas, asbestos, legionella, electrical, or lifts.
- Liaise with contractors and internal teams to follow up overdue actions and support improvements in compliance performance.
- Support audits, assurance exercises and responses to internal or external regulatory queries.
- Contribute to the development and maintenance of procedures, data standards and system improvements that support effective compliance governance.
About You:
- Experience collecting, maintaining and analysing compliance related data within a housing, asset, CAFM or compliance management system.
- An understanding of statutory property compliance obligations within housing, such as fire safety, gas safety, asbestos management, legionella control, electrical safety or lifting equipment.
- Strong working knowledge of Microsoft Excel, including formulas, lookups and pivot tables, with the ability to produce clear and accurate reports.
- Experience working with large datasets and maintaining high levels of accuracy and attention to detail.
- The ability to work independently, manage competing priorities and respond to changing operational demands.
- Clear written and verbal communication skills, with the confidence to work with contractors, colleagues and senior stakeholders.
- An IOSH Working Safely qualification (or equivalent Health & Safety qualification) or a commitment to obtain within 6 months.
Why Join us:
Working for the City of London Corporation offers the opportunity to contribute directly to the safety, quality and performance of housing services delivered to residents. Within Property Services, you will play a key role in supporting statutory compliance, performance reporting and service improvement, while working as part of a collaborative and professional team. We offer hybrid working, a supportive working environment and the opportunity to develop your experience in housing compliance and performance management. We offer a competitive salary and membership of the excellent Local Government Pension Scheme, and an all‑round package of life‑improving benefits and offers – from interest‑free season ticket and bicycle loans to discounts on health and wellbeing, arts and culture.
The City of London Corporation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
Compliance Performance Officer employer: The City of London Corporation
The City of London Corporation is an exceptional employer, offering a unique opportunity to contribute to the safety and quality of housing services for residents. With a collaborative work culture, hybrid working options, and a commitment to employee development, you will thrive in a supportive environment while enjoying a competitive salary and comprehensive benefits, including membership in the Local Government Pension Scheme and various lifestyle perks. Join us to make a meaningful impact in housing compliance and performance management within a professional team dedicated to excellence.
Contact Details:
The City of London Corporation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Performance Officer
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
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✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like The City of London Corporation looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance Performance Officer
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at The City of London Corporation. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at The City of London Corporation
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with The City of London Corporation’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
