Facilities Logistics Assistant in Liverpool

Department: Estates

Salary: £25,299 to £26,812 per annum

Job Type: Permanent, Full-time (35 hours per week)

Reporting to the Facilities Supervisor, the Facilities Logistics Assistant is responsible for providing operational and logistical support across the College estate. The Courier is responsible for providing a safe, reliable and efficient transport and delivery service across all College sites. The role primarily supports College Catering Services through the collection and transportation of food, supplies and equipment between campuses, ensuring deliveries are completed safely and on time. The postholder will also support the wider College through the transportation of mail, packages, documents, furniture and equipment, whilst maintaining high standards of customer service and professionalism. During periods of reduced courier demand, the postholder will support the Estates team with general operational activities appropriate to the grade of the role.

Key Responsibilities

• Collect, transport and deliver food, catering supplies and equipment between College campuses, ensuring deliveries are completed safely, efficiently and in accordance with food hygiene and health and safety requirements.
• Work closely with Catering Department Leads to coordinate food deliveries and support the effective operation of catering services across all College sites.
• Collect, transport and deliver mail, packages, documents, equipment and materials between College sites in a safe, timely and professional manner.
• Maintain accurate records of deliveries, collections and vehicle usage.
• Ensure the College vehicle is maintained in a clean, tidy and roadworthy condition, carrying out routine vehicle checks and reporting defects promptly.
• Monitor and record vehicle mileage, servicing requirements and any maintenance issues, reporting concerns to the Estates Department.
• Ensure all College vehicles are secured, parked safely and operated in accordance with College policies and road traffic legislation.
• Provide a professional and customer-focused service to staff, students, visitors and external stakeholders.
• Resolve delivery-related issues promptly and escalate concerns where appropriate.
• Transport equipment and materials safely in accordance with manual handling procedures, risk assessments and College health and safety requirements.
• Adhere to all College policies and procedures, including Health and Safety, Safeguarding, Equality, Diversity and Inclusion, and Data Protection requirements.
• During periods of reduced courier activity, support the Estates team with general operational duties appropriate to the grade of the post. This may include room set-ups, porterage, furniture moves, stock checks, campus inspections, meter readings, delivery support and other non-specialist Estates activities.
• Work flexibly across College sites and assist with College events, enrolment activities, open events and other operational requirements as required.
• Carry out any other duties commensurate with the grade and responsibilities of the post as reasonably requested by management.

Skills, Knowledge and Expertise

Essential Criteria:

• Full, clean UK driving licence
• Experience of driving and making deliveries
• Experience working within facilities, estates, caretaking, logistics or operational support services
• Good organisational and time management skills
• Ability to maintain accurate records using IT systems
• Strong communication and customer service skills
• Ability to work independently using initiative
• Understanding of Health & Safety requirements
• Flexible approach to work and changing priorities

Desirable Criteria:

• Experience supporting events and functions
• Experience within a catering, hospitality or food service environment
• Food Safety Level 2 Qualification
• Experience of undertaking building inspections or compliance checks
• Experience within an educational environment
• Basic facilities or building maintenance experience

Please Note: This role may close earlier than the advertised deadline if we receive sufficient applications. Early submission is strongly encouraged.

Benefits

Why Join The City of Liverpool College? As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.

Here are some of the benefits available to you:

• Generous holiday allowance: Up to 30 days annual holiday allowance, plus 1 wellbeing day. You’ll also benefit from 5 to 7 days statutory closure and 2 further days closure at Easter.
• Pension Scheme: You'll be part of the Aviva pension scheme, with contributions of up to 10%.
• Employee Benefits Platform: Access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings.
• Health and Wellbeing: Access to the Health Assured Employee Assistance Programme (EAP) – a confidential support service available 24/7, 365 days a year.
• Medicash Scheme: Access to Medicash health plans – supporting you and your family with enhanced access to treatment, wellbeing services, and expert care whenever you need it.
• Life Assurance: Life assurance to give you and your family added peace of mind — with a benefit of up to three times your annual salary payable in the event of death in service.
• Travel: Interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail.
• Flexible Working: Flexible working options depending on business need to support our employee's work-life balance.
• Professional Development: A mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career.
• College Benefits: Access to excellent sports and fitness facilities free of charge and discounted hair and beauty treatments.