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- Tasks: Join our Exams team to ensure students are registered and exams run smoothly.
- Company: The City of Liverpool College, a vibrant community focused on student success.
- Benefits: Enjoy generous holidays, health support, and discounts on everyday essentials.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong organisational skills and experience in administration or customer service.
- Other info: Flexible working options and excellent career growth opportunities await you.
The predicted salary is between 20500 - 29500 £ per year.
Working as part of the Business Support function in the Exams team, this role is an opportunity for a highly motivated, well organised candidate to join a fast-paced Exams team.
Key Responsibilities
- Ensure students are registered/entered for the correct qualification, within Awarding Body specified deadlines.
- Validating the qualification against the course table and learning aims database.
- Provide information relating to registration/entry/claim Awarding Body spend, to allow the college to maximise usage of examinations budget.
- Ensure the accuracy and confidentiality of information held within the exams office and comply with General Data Protection protocols and relevant policies as appropriate.
- Ensure that examinations/assessments are available and delivered in a professional and timely manner, including invigilation and accommodation, to support the various pillars and adhere to Awarding Body and Joint Council for Qualifications regulations.
- Ensure the administration of examinations results, claims and achievement are proactively pursued with the various pillars and processed in a timely manner, to ensure the college can maximise achievement and demonstrate early success.
- Ensure results and certificates are processed and available for students by set deadline or in a timely manner, to assist student progression and future destination.
- Ensure compliance with college security and cash-handling procedures and standards.
- Ensure compliance with financial regulations within their area of responsibility.
- Act as key-holder.
- Contribute fully to the mission and values of the college Group ensuring its effective implementation in all aspects of college life.
- Take a proactive approach to Health and Safety requirements at all times.
- Be committed to the Safeguarding of children and young people.
- Act as an ambassador for the College, promoting Equality Diversity and Inclusion.
- Carry out such other relevant and appropriate duties within the framework of a post of this grade that may from time to time be required at a location determined by the needs of the service.
Participate fully in:
- Staff Development and practice
- In-service training opportunities which are made available
- Delivery of in-service training to others in the area of specific responsibility
- The Appraisal Scheme
Essential Criteria
- Experience of supervising similar administration/business support function
- High level of numeracy and accuracy
- Excellent ICT skills including proficient use of Microsoft Office 365, particularly Excel
- Experience of working in a customer-oriented environment
- Excellent presentation and written communication skills
- Good inter-personal skills and the ability to deal with customers and stakeholders at all levels
- Ability to show an understanding of, and commitment to College policies and procedures, particularly equality and diversity
- Commitment to own professional development.
- Ability to be resilient and flexible; able to respond quickly to changing priorities and manage own workload to meet deadlines without compromising on quality
- A creative approach to problem solving
- A desire to learn and develop new skills and challenge yourself
Desirable Criteria
- Experience of working in an Exams function in an education setting
- Detailed understanding of core college systems
Benefits
- Generous holiday allowance: Up to 30 days annual holiday allowance, plus 1 wellbeing day.
- Pension Scheme: You'll be part of the Aviva pension scheme, with contributions of up to 10%.
- Employee Benefits Platform: Access to discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more.
- Health and Wellbeing: Access to the Health Assured Employee Assistance Programme (EAP) – a confidential support service available 24/7.
- Medicash Scheme: Access to Medicash health plans – supporting you and your family with enhanced access to treatment, wellbeing services, and expert care.
- Life Assurance: Life assurance with a benefit of up to three times your annual salary payable in the event of death in service.
- Travel: Interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail.
- Flexible Working: Flexible working options depending on business need to support our employee's work-life balance.
- Professional Development: A mix of formal and informal professional development opportunities.
- College Benefits: Access to excellent sports and fitness facilities, discounted hair and beauty treatments, and staff discount at our Academy Restaurant.
Exams Officer in Liverpool employer: The City Of Liverpool College
Contact Detail:
The City Of Liverpool College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exams Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the college through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the college's values and mission. Show us that you’re not just a fit for the role, but also for our community. We love candidates who align with our ethos!
✨Tip Number 3
Practice common interview questions, especially those related to exams administration and student support. We want to see your problem-solving skills in action, so think of examples from your past experiences!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the position. Plus, it’s a nice touch!
We think you need these skills to ace Exams Officer in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Exams Officer role. We want to see how you can contribute to our fast-paced Exams team!
Show Off Your Skills: Don’t hold back on showcasing your ICT skills, especially with Microsoft Office 365. We love candidates who can demonstrate their proficiency, particularly in Excel, as it’s crucial for this role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-organised information that makes it easy for us to see your qualifications and experience at a glance.
Apply Early!: Remember, we might close the application process earlier if we get enough applications. So, don’t wait until the deadline—apply through our website as soon as you can to secure your chance!
How to prepare for a job interview at The City Of Liverpool College
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Exams Officer role. Familiarise yourself with the processes of student registration, examination administration, and compliance with regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your experience with Microsoft Office 365, especially Excel, as it's crucial for managing data in this role. Prepare examples of how you've used these skills in previous jobs, particularly in a customer-oriented environment. This will demonstrate your ability to handle the administrative tasks effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle changing priorities. Think of specific situations where you've had to adapt quickly or resolve issues, especially in an educational setting. This will showcase your resilience and flexibility, which are essential for the Exams Officer role.
✨Emphasise Your Commitment to Values
The college values equality, diversity, and safeguarding. Be prepared to discuss how you embody these values in your work. Share examples of how you've contributed to a positive and inclusive environment in past roles, as this will resonate well with the interviewers.
