Director of Management Information Services in Liverpool

The Director of MIS & Funding is a key strategic and high-profile role across the Group and reports into the Deputy Chief Executive. As an organisation, we recognise the need to take an insight informed approach to all that we do. You will provide strategic direction and leadership in the use of information and data, supporting the achievement of the Group’s goals and objectives.

The Director of MIS & Funding will be responsible for providing effective strategic and operational leadership of the Management Information Service (MIS), Business Intelligence, Funding and Compliance and Business Support teams. The postholder will have overall responsibility for providing accurate and timely reports and information relating to funding and performance data, as well as ensuring timely submission of key statistical and funding returns to relevant agencies. Building strong relationships with managers across the College is essential to proactively ensuring that data and information required by all stakeholders is available on a timely basis.

Key Accountabilities & Responsibilities:

• To contribute to, and work as part of the College’s Strategic Leadership Team, including providing timely and accurate information to enable effective management decision making.
• Lead and manage the MIS, Business Intelligence, Funding and Compliance and Business Support teams ensuring that the teams meet the objectives and priorities of the College and to maintain high levels of professional customer service with regard to student, staff and external customer needs.
• Lead, manage and review systems to ensure the effective collection, analysis of information related to College programmes, learners and accommodation, leading to the production of accurate student records to inform the timely completion of all funding agency returns and use of data in promoting a culture of continuous improvement.
• Use your data management and analytical skills, together with business acumen, to understand needs and objectives and incorporate them into integrated information solutions that will help the organisation improve.
• To contribute to the business planning processes including reporting assisting with strategic planning for curriculum development and financial planning including the responsibility for the planning and modelling systems.
• To provide proactive strategic guidance on MIS issues and the implications of funding and funding changes.
• To ensure data complies with funding and audit guidance and advise where issues arise.
• Ensure statutory data validation processes and returns take place within the timeframes set out by external bodies.
• Timely production of validated data to meet the other requirements of the current funding organisations.
• To provide clear, accurate, and regular Management Information reports to inform strategic planning and to assist in operational decision-making.
• To advise staff on methods of accessing information and to provide in-house training for staff in the use of MIS systems and other systems as appropriate.
• Be responsible for ensuring Key Performance Indicators are regularly monitored and any issues reported to leaders and managers.
• To lead and liaise with internal and external auditors in relation to systems and data audits.
• To review and improve data lead systems and processes to support staff in delivering their roles, including the corporate timetabling system.
• To lead on the production of statistical reports and analysis for presentation to a variety of internal and external bodies.
• Maintain a good knowledge of relevant funding frameworks and methodologies.
• Attend and represent the College at sector specific groups to maintain sector knowledge and professional awareness of developments surrounding learner information management.
• To performance manage and motivate staff within the MIS team to ensure an efficient and effective service, carry out their appraisals and produce an annual staff development plan.
• Ensure necessary system maintenance and upgrades are planned, communicated and implemented with minimal impact on business operations identifying any relevant training requirements which staff may need to be trained on or notified of the changes.