At a Glance
- Tasks: Enhance student experience by managing inquiries and providing top-notch customer service.
- Company: Local educational institution in Liverpool with a focus on student support.
- Benefits: Flexible hours, pension scheme, and opportunities for professional growth.
- Why this job: Join a supportive team and make a difference in students' lives.
- Qualifications: Customer service experience, strong communication skills, and Microsoft Office proficiency.
- Other info: Great opportunity for personal and career development in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A local educational institution in Liverpool seeks a College Information Advisor to enhance student and applicant experience through various communication channels.
Responsibilities include:
- Managing inquiries
- Providing excellent customer service
- Supporting marketing initiatives
The role demands:
- At least one year of customer service experience
- Strong communication skills
- Proficiency in Microsoft Office
Benefits include:
- Flexible working options
- A pension scheme
- Professional development opportunities
College Information Advisor — Flexible Hours & Growth in Liverpool employer: The City Of Liverpool College
Contact Detail:
The City Of Liverpool College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land College Information Advisor — Flexible Hours & Growth in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the institution on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and communication. We want to showcase our skills and experiences that align with what they’re looking for!
✨Tip Number 3
Show off your Microsoft Office skills! Bring examples of how you’ve used these tools in past roles. We need to demonstrate that we can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining their team.
We think you need these skills to ace College Information Advisor — Flexible Hours & Growth in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background aligns with the role of a College Information Advisor, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing student experiences and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Microsoft Office Skills: Since proficiency in Microsoft Office is a must, make sure to mention any specific tools you’re comfortable with. Whether it’s Excel for data management or PowerPoint for presentations, let us know how you’ve used these tools effectively in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The City Of Liverpool College
✨Know Your Stuff
Make sure you understand the role of a College Information Advisor inside out. Familiarise yourself with the institution's values, mission, and the specific services they offer. This will help you answer questions confidently and show that you're genuinely interested in enhancing the student experience.
✨Show Off Your Customer Service Skills
Since the role requires at least a year of customer service experience, be ready to share specific examples from your past roles. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to provide excellent service.
✨Practice Your Communication
Strong communication skills are key for this position. Before the interview, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with answering questions on the spot.
✨Be Ready to Discuss Marketing Initiatives
Since supporting marketing initiatives is part of the job, think about how you can contribute. Prepare ideas or examples of how you've engaged with marketing efforts in the past, whether through social media, events, or other channels. This shows you're proactive and ready to add value.