At a Glance
- Tasks: Ensure the safety and appearance of college buildings while providing excellent customer service.
- Company: The City of Liverpool College, a vibrant educational institution.
- Benefits: Generous holiday allowance, pension scheme, and access to discounts on various services.
- Other info: Flexible working hours and opportunities for professional development.
- Why this job: Join a supportive team and make a real difference in a dynamic college environment.
- Qualifications: Experience in security or maintenance roles; good communication skills are essential.
The predicted salary is between 23638 - 24326 € per year.
Job Type: Permanent, Full-time (35 hours per week)
The City of Liverpool College are seeking a proactive and self-motivated Facilities Technician to join our Estates team. This role is responsible for the security, safety and general appearance of the College buildings and grounds, together with minor works maintenance and repairs, ensuring the delivery of a high-quality customer focused service as standard.
Working as part of a team across all college sites, the facilities technician will ensure all staff, students and visitors along with College buildings, valuables, resources and assets are safe and secure. They will encourage and engage in an ethos of shared responsibility and respect, to enable the safeguarding and wellbeing of any user of the College. Where safe to do so the facilities technician will proactively intervene to mitigate and eliminate situations where safety and security may be compromised.
Responsible to: Facilities Supervisor
Key Responsibilities
- Be an approved key holder with responsibility for opening and closing premises at times required
- Ensure the practice and promotion of safe and healthy behaviour in the College
- To act as first point of contact for any security incidents on College premises
- Provide written / electronic reports relating to incidents where there have been breaches in security or Health and Safety
- Undertake Security patrols and other routines within any of the College premises as required
- To support and assist in staff and student identification checks
- Undertake general porter duties including but not limited to moving furniture and equipment of a non-technical nature to and from rooms and other premises used by the College
- Assisting in operating a system for the delivery of College goods by checking and signing for goods received and moving them as necessary to the appropriate location or storage area
- Deployment of bollards, barriers or tape to keep internal or external prescribed areas free from vehicles for deliveries or other specific purposes requested by the Centre or Facilities Coordinator
- Change locks and arranged for keys to be cut as and when required
- Take all reasonable steps to eliminate waste by turning off lights, appliances or isolating electrical, gas or water systems when not in use
- Monitor the state of repair of all furniture, fixtures and fittings on site and report any faults
- Undertake minor maintenance and first fix as required, examples include but are not limited to:
- Painting and decorating
- Change light fittings, shades, diffusers, fuses, plugs, and taps washers
- Undertaking basic repairs to such furniture, fixtures, fittings, and the fabric of the building
- Drilling holes in walls and hanging fixtures and fittings as required
- Monitoring the activities of external contractors on site and alerting the Centre Manager and Estates Management should any cause of concern arise
- Manage any external areas and when required and in adverse weather conditions sprinkle rock salt on paths, steps, paved areas, and driveways as appropriate
- To assist in keeping external areas and roadways clear of obstruction for potential access of emergency service vehicles
- To act as a Fire Marshall and / or First Aider, as required, in the event of an incident
- To actively support and implement the ‘One College, One Mindset’ initiative
- To support any key cross college activities such as enrolment, open evenings and recruitment events
- To follow departmental policies and procedures and operate within service standards at all times
- To adhere to organisational policies and procedures such as GDPR, Equality and Financial Regulations
- To carry out such other relevant and appropriate duties within the framework of a post of this grade that may from time to time be required at a location determined by the needs of the service
- To make full use of new technology in all aspects of job requirements
- To participate fully in Professional Development, in-service training opportunities which are made available, and the College appraisal scheme
Skills, Knowledge and Expertise
- Experience of working in a security, maintenance and/or caretaking role
- Completed formal security training or willingness to complete
- Understanding of safe working practices in line with Health and Safety Legislation
- Experience of alarm systems, CCTV and radios
- Ability to undertake minor repairs and first fix maintenance
- A basic understanding of heating and ventilation systems and controls
- Experience of working in a customer-oriented environment
- Experience and knowledge of customer care procedures
- Good communication skills, verbal and written
- Minimum of Level 2 literacy and numeracy or willingness to complete
- Flexibility to work across all college premises and work a shift pattern as directed
- Ability to work both as part of a team and on own initiative
- Good inter-personal skills with the ability to answer enquiries and deal with all customers in a friendly and efficient manner
- Ability to show an understanding of, and commitment to College policies and procedures, particularly equality and diversity
- Ability to set high standards for students, colleagues and for themselves
- Positive personality – self-motivated
- Willingness to assist and interact with internal and external stakeholders
- Ability to be flexible and adapt workload/priorities to meet the demand of the unit
- Ability to perform a variety of functions within a team with a positive approach to change Clear personal commitment to meeting and surpassing customer expectations
- Be committed to their own personal development
- Full UK driving licence essential
- A basic understanding of heating and ventilation systems and controls
- Understanding and an awareness of an educational environment
- First aid and/or Fire Marshall training certificate
- Commitment to keep up to date with new and emerging technologies and resources, and horizon scanning to identify potential opportunities to enhance the service
This role may close earlier than the advertised deadline if we receive sufficient applications. Early submission is strongly encouraged.
Benefits
As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.
Generous holiday allowance
Pension Scheme
Employee Benefits Platform
Health and Wellbeing
You'll also have access to the online wellbeing portal, asecure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules
as well as daily wellbeing tips.
Medicash Scheme
Access to Medicash health plans – supporting you and your family with enhanced access to treatment, wellbeing services, and expert care whenever you need it. We also offer free flu vaccinations to help keep you feeling your best all year round.
Life Assurance
We offer life assurance to give you and your family added peace of mind — with a benefit of up to three times your annual salary payable in the event of death in service.
Travel
Flexible Working
Professional Development
College Benefits
Facilities Technician in Liverpool employer: The City Of Liverpool College
The City of Liverpool College is an exceptional employer that prioritises the wellbeing and professional growth of its staff. With a generous holiday allowance, comprehensive health and wellbeing support, and a commitment to flexible working, employees are empowered to thrive in a collaborative and inclusive environment. The college also offers numerous opportunities for professional development, making it an ideal place for those seeking a meaningful career in higher education.
Contact Detail:
The City Of Liverpool College Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Technician in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The City of Liverpool College on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to facilities management. We should also think about specific examples from our past experiences that showcase our skills in security and maintenance.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and ready to take on the responsibilities of a Facilities Technician. It shows we’re serious about the role.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a great way to express our appreciation for the opportunity and reiterate our enthusiasm for the position. Plus, it keeps us fresh in their minds!
We think you need these skills to ace Facilities Technician in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Facilities Technician role. Highlight your relevant experience in security, maintenance, and customer service to show us you're the perfect fit!
Show Off Your Skills:Don’t hold back on showcasing your skills! If you've got experience with alarm systems, CCTV, or minor repairs, let us know. We want to see how you can contribute to keeping our college safe and secure.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at The City Of Liverpool College
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Technician. Familiarise yourself with the key tasks mentioned in the job description, like security protocols and minor maintenance duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with staff, students, and visitors, be prepared to discuss your experience in customer service. Think of specific examples where you've gone above and beyond to ensure safety and satisfaction. This will highlight your commitment to providing a high-quality customer-focused service.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, such as dealing with unauthorised individuals or responding to a security incident. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure. This will show that you're ready to take on the challenges of the role.
✨Demonstrate Your Team Spirit
The job requires working as part of a team across multiple college sites. Be ready to share examples of how you've collaborated with others in previous roles. Emphasise your flexibility and willingness to support colleagues, which aligns with the ethos of shared responsibility and respect that the college promotes.
