The City of Edinburgh Council is seeking a highly motivated Team Leader to head the new Centralised Complaints function within Housing Services and Homelessness at Waverley Court, Edinburgh. The role focuses on receiving, logging, allocating and closing complaints with a customer-focused approach.
You will lead a team, develop staff, monitor performance and collaborate with colleagues and Elected Members to ensure consistent, fair handling of stage 1 complaints relating to Housing Repairs and
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Team Leader, Centralised Complaints & Resolution employer: The City of Edinburgh Council
The City of Edinburgh Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its staff and the community. As a Breakfast Club Assistant at St Catherine's RC Primary School, you will enjoy flexible hours, a collaborative team environment, and opportunities for personal growth while making a meaningful impact on the lives of young pupils in a vibrant city.
Contact Details:
The City of Edinburgh Council Recruitment Team
