Security Officer - Waverley Court

Security Officer - Waverley Court

Full-Time 25905 - 26111 £ / year (est.) No home office possible
The City of Edinburgh Council

At a Glance

  • Tasks: Ensure safety and security across various Council properties while providing excellent customer service.
  • Company: Join the City of Edinburgh Council, a trusted employer with a focus on community safety.
  • Benefits: Enjoy competitive pay, secure hours, training opportunities, and a great pension scheme.
  • Why this job: Make a real difference in your community by safeguarding essential public buildings.
  • Qualifications: SIA Licence required; experience in security and strong communication skills preferred.
  • Other info: Flexible working options and a commitment to diversity and inclusion.

The predicted salary is between 25905 - 26111 £ per year.

Salary: £25,905 - £26,111

Hours: 36 per week, 52 weeks

Day Shift Position: One Position

  • Week One – Monday to Friday - 07:00 – 15:00
  • Week Two – Monday to Friday – 11:00 – 19:00

Night Shift Position: Four Positions

  • Week One – Monday, Tuesday, Friday, Saturday & Sunday - 19:00 – 07:00
  • Week Two – Saturday and Sunday - 07:00 – 19:00 (Day Shift)
  • Week Three – Wednesday and Thursday - 19:00 – 07:00

As a Security Officer with the City of Edinburgh Council, you will play a crucial role in protecting our buildings, colleagues and communities. Working within the Facilities Management service, you will provide a visible, professional security presence across a wide range of Council properties – including corporate offices, civic buildings, schools, community centres and operational depots. Your work will help ensure that our buildings remain safe, secure and welcoming places for staff, visitors and the public. You will be part of a dedicated team delivering static guarding, mobile patrols, alarm response and control-room monitoring, all while upholding the highest standards of customer care and public service.

Employer Benefits:

  • Trusted and stable employer
  • Permanently roles with secure hours
  • Opportunities for both static and mobile security work
  • Paid annual leave (where applicable)
  • Excellent pension scheme
  • Training, development and progression opportunities
  • Employee benefits and colleague discount scheme
  • A meaningful role safeguarding essential public buildings across Edinburgh

As part of our team, you will be valued and supported, with a strong focus on professional development, training and continuous improvement.

Major Tasks/Job Activities:

  • Provide high-visibility static guarding and mobile security responses across Council properties.
  • Act as a key holder, including attending alarm activations and securing buildings.
  • Conduct regular patrols in line with Assignment instructions.
  • Monitor CCTV and alarm systems for the Security Control Room, tasking mobile units as required.
  • Investigate incidents and complete accurate log entries, reports and daily occurrence records.
  • Manage visitor access, issue passes and support key-management procedures.
  • Respond to enquiries from staff, contractors and members of the public.
  • Report defects, health and safety concerns and equipment issues through the appropriate channels.
  • Maintain high standards of professionalism, safety and customer care at all times.

Skills, Experience and Personal Attributes:

  • Significant experience working in a security environment
  • Strong working knowledge of CCTV, access control, alarms and security systems
  • Ability to respond effectively to incidents, alarms, evacuations and emergency situations.
  • Confident in completing accurate records, logs and reports.
  • Good IT skills, including use of Microsoft Outlook and Word.
  • Excellent communication and customer-care skills
  • Calmness, professionalism and resilience in challenging situations
  • Ability to work independently with minimal supervision
  • Flexibility, adaptability and strong organisational skills
  • A collaborative approach, working effectively with colleagues, contractors and the public.

Essential Qualifications and Knowledge:

  • Valid SIA Licence (Door Supervisor or equivalent)
  • Clean full driving licence and ability to obtain a CEC driving permit
  • Good standard of written and spoken English
  • Knowledge of CCTV codes of practice, Data Protection, Fire Procedures and Health and Safety.

This position is subject to a Standard Disclosure Check. Where an individual has spent a continuous period of 3 months or more outside the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.

To find out more about the essential and desirable requirements for the role click apply.

Are you keen to shape the future of Scotland’s capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We’re the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you’ll find a role where you can make a difference and grow your career.

Our Culture: Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens' needs and make the city a better place. We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we’re committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent.

As part of our commitment to inclusive recruitment, we are delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability.

Happy to talk flexible working.

Colleague Support and Wellbeing: As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics. We’re committed to supporting employees to achieve a healthy work-life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here. We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service.

Reasonable Adjustments: We’re committed to providing an inclusive and accessible experience at work for all our colleagues and we’ll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We’re also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview should let the hiring manager know what they need, and they will do everything they can to accommodate your request.

Security Officer - Waverley Court employer: The City of Edinburgh Council

The City of Edinburgh Council is an exceptional employer, offering a stable and secure work environment for Security Officers at Waverley Court. With a strong emphasis on professional development, excellent employee benefits, and a commitment to inclusivity, you will be part of a dedicated team that plays a vital role in safeguarding the community. Enjoy a meaningful career while contributing to the safety and well-being of Edinburgh's public spaces.
The City of Edinburgh Council

Contact Detail:

The City of Edinburgh Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Security Officer - Waverley Court

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security field. A personal recommendation can go a long way in landing that Security Officer role.

✨Tip Number 2

Prepare for the interview by researching the City of Edinburgh Council and their values. Show us how you embody respect, integrity, and flexibility in your work. Tailor your answers to reflect these behaviours during the interview.

✨Tip Number 3

Practice common interview questions related to security scenarios. Think about how you'd handle incidents, manage visitor access, or respond to alarms. We want to see your calmness and professionalism in action!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Waverley Court.

We think you need these skills to ace Security Officer - Waverley Court

SIA Licence (Door Supervisor or equivalent)
CCTV Monitoring
Access Control Systems
Alarm Response
Incident Investigation
Report Writing
Customer Care Skills
Health and Safety Knowledge
Emergency Response
IT Skills (Microsoft Outlook and Word)
Organisational Skills
Flexibility and Adaptability
Professionalism
Calmness in Challenging Situations

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Security Officer role. Highlight your relevant experience in security environments and any specific skills that match the job description, like CCTV knowledge or customer care.

Showcase Your Skills: Don’t just list your qualifications; demonstrate how they apply to the role. If you have experience with alarm systems or incident response, share specific examples of how you've handled situations effectively.

Be Professional and Clear: Keep your application neat and professional. Use clear language and check for spelling and grammar mistakes. This shows attention to detail, which is crucial in a security role.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!

How to prepare for a job interview at The City of Edinburgh Council

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer at Waverley Court. Familiarise yourself with the key tasks like static guarding, mobile patrols, and incident reporting. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Experience

Be ready to discuss your previous experience in security environments. Highlight specific situations where you effectively managed incidents or maintained safety. Use examples that demonstrate your calmness and professionalism under pressure, as these traits are crucial for this position.

✨Brush Up on Relevant Knowledge

Make sure you’re up to speed on CCTV codes of practice, Data Protection, and Health and Safety regulations. Being knowledgeable about these areas will not only impress the interviewers but also show that you take the role seriously and are prepared to uphold the highest standards.

✨Emphasise Your Customer Care Skills

As a Security Officer, you'll be interacting with staff, visitors, and the public. Be prepared to discuss how you would handle enquiries and maintain a welcoming atmosphere. Share examples of how you've provided excellent customer service in the past, as this aligns with the Council's focus on public service.

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