Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support waste and cleansing operations by managing systems and analysing data.
- Company: Join the City of Edinburgh Council, dedicated to improving city services.
- Benefits: Enjoy flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a team that values respect, integrity, and flexibility in a supportive culture.
- Qualifications: Strong IT skills, attention to detail, and problem-solving abilities required.
- Other info: Four positions available across two depots; ideal for those passionate about community service.
The predicted salary is between 26337 - 28835 £ per year.
Overview
Operational Support, Performance & Improvement Assistant
Waverley Court
Salary: £26,337 – £28,835
Hours: 36 per week, 52 weeks
We\’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we\’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we\’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours page: Our Behaviours – The City of Edinburgh Council.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Happy to talk flexible working.
Follow us on X at @edincounciljobs.
#J-18808-Ljbffr
Operational Support Performance and Improvement Assistant employer: The City of Edinburgh Council
Contact Detail:
The City of Edinburgh Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Performance and Improvement Assistant
✨Tip Number 1
Familiarise yourself with the key systems and software used in operational support roles. Being technically literate is crucial, so consider brushing up on any relevant tools or platforms that may be used in waste management and data analysis.
✨Tip Number 2
Prepare for the behavioural interview by reflecting on past experiences where you demonstrated respect, integrity, and flexibility. Think of specific examples that showcase your problem-solving skills and ability to work collaboratively with others.
✨Tip Number 3
Research the Neighbourhood Environment Services team and understand their goals and challenges. This knowledge will help you tailor your responses during the interview and show your genuine interest in contributing to their mission.
✨Tip Number 4
Network with current or former employees of the City of Edinburgh Council, especially those in similar roles. They can provide valuable insights into the work culture and expectations, which can help you stand out during the selection process.
We think you need these skills to ace Operational Support Performance and Improvement Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Highlight how your experience aligns with the role of Operational Support Performance and Improvement Assistant.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly in data analysis, IT skills, and problem-solving. Use specific examples that demonstrate your attention to detail and ability to manage enquiries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention how you embody the behaviours of Respect, Integrity, and Flexibility, and provide examples of how you've applied these in previous roles.
Prepare for Behavioural Questions: Since the interview process will focus on behavioural and technical skills, prepare for questions that assess your thought process and approach to work. Think of scenarios where you've demonstrated the desired behaviours and be ready to discuss them.
How to prepare for a job interview at The City of Edinburgh Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with terms like 'data analysis' and 'performance monitoring', as these will likely come up during the interview.
✨Showcase Your IT Skills
Since strong IT skills are essential for this role, be prepared to discuss your experience with relevant software and systems. Consider bringing examples of how you've used technology to solve problems or improve processes in previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare to share specific examples of how you've tackled challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on how your actions led to positive outcomes.
✨Embrace the Behaviours
Familiarise yourself with the organisation's core behaviours: Respect, Integrity, and Flexibility. Think of instances where you've demonstrated these qualities in your work, as interviewers will be looking for alignment with their values.
