Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Building Standards team with administrative tasks and customer service.
- Company: Join a dynamic council team in the heart of Edinburgh.
- Benefits: Competitive salary, hybrid working, and a supportive work environment.
- Other info: Modern office just 5 minutes from Waverley Station with great career opportunities.
- Why this job: Be part of Edinburgh's growth while developing your skills in a collaborative setting.
- Qualifications: Strong IT skills and a commitment to excellent customer care.
The predicted salary is between 26337 - 28835 £ per year.
We are looking for a motivated individual with transferable skills to fill the role of Business Support Administrator working within our Building Standards Department. Edinburgh is a dynamic and growing city, and the Building Standards Team has a key role in the continued development of our capital city by processing around 5,000 building warrants a year. We aim to provide a seamless development consent process with close collaboration between professionals in different service areas. You can be part of this exciting journey, helping to facilitate these opportunities by providing direct support to our technical teams carrying out a wide range of administrative tasks.
You would be responsible for providing administrative and problem-solving support for Building Standards staff and external customers. You must be able to follow processes and handle sensitive and personal information in line with appropriate policies and guidelines. It would be desirable for the post holder to have knowledge of the Building Standards Service and experience with systems such as Uniform and IDOX DMS (although full training will be provided). Excellent knowledge of Microsoft packages including Outlook, Word, Excel, Access and Teams is highly desirable. We work in a hybrid way at this time which encompasses aspects of home and office working. Our modern open-plan offices are in Edinburgh City Centre, 5 minutes’ walk from Waverley Station.
The Council provides a wide and far-reaching variety of services, and our varied rewards cater to the needs and wants of our employees. At our core are our values which describe the behaviours that all Council employees are expected to demonstrate in the workplace.
Responsibilities
- You will be part of the Building Standards team and provide administrative support and customer service to internal staff and external customers.
- You will follow established processes and handle sensitive information in line with policies.
- You will contribute to a seamless development consent process by supporting technical teams with a range of administrative tasks.
- You will work collaboratively as part of a team or on your own initiative and maintain excellent communication, IT, and organisational skills with a commitment to high standards of customer care.
Qualifications and Skills
- Desirable: knowledge of the Building Standards Service; experience with Uniform and IDOX DMS; strong IT skills (Outlook, Word, Excel, Access, Teams).
- Essential: ability to work in a team or on own initiative; good communication; strong IT and organisational skills; commitment to the highest standard of customer care.
Business Support Administrator - Waverley Court in Midlothian employer: The City of Edinburgh Council
Contact Detail:
The City of Edinburgh Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator - Waverley Court in Midlothian
✨Tip Number 1
Network like a pro! Reach out to people in the Building Standards field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Building Standards Service and familiarising yourself with their processes. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges, especially in administrative roles. This will help you shine during those tricky interview questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Business Support Administrator - Waverley Court in Midlothian
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your transferable skills and any relevant experience that aligns with the Building Standards Department's needs.
Show Off Your IT Skills: Since strong IT skills are essential, don’t forget to mention your proficiency in Microsoft packages like Outlook, Word, Excel, Access, and Teams. If you have experience with Uniform or IDOX DMS, definitely include that too!
Demonstrate Team Spirit: We love a good team player! In your application, share examples of how you've worked collaboratively in the past or taken the initiative on your own. This will show us you're a great fit for our dynamic environment.
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at The City of Edinburgh Council
✨Know Your Stuff
Familiarise yourself with the Building Standards Service and its processes. Brush up on any relevant systems like Uniform and IDOX DMS, even if you’ll receive training. Showing that you’ve done your homework will impress the interviewers.
✨Showcase Your IT Skills
Since strong IT skills are essential for this role, be ready to discuss your experience with Microsoft packages like Outlook, Word, Excel, Access, and Teams. Consider bringing examples of how you've used these tools effectively in previous roles.
✨Demonstrate Team Spirit
This position requires collaboration, so be prepared to share examples of how you’ve worked well in a team or taken the initiative on your own. Highlighting your ability to communicate and support others will show you’re a great fit for their team.
✨Customer Care Commitment
Emphasise your dedication to high standards of customer care. Think of specific instances where you’ve gone above and beyond to assist customers or resolve issues, as this will resonate well with the values of the organisation.