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- Tasks: Provide essential ICT support and enhance key systems for social care services.
- Company: Join the City of Edinburgh Council, committed to a diverse and inclusive workplace.
- Benefits: Competitive salary, flexible working arrangements, and opportunities for professional growth.
- Why this job: Make a real difference in social care by supporting vital ICT systems.
- Qualifications: Experience in ICT support and a willingness to learn about council systems.
- Other info: Enjoy a collaborative culture with a focus on respect, integrity, and flexibility.
The predicted salary is between 39129 - 46023 £ per year.
As part of the team which provides ICT support and development activities for the key IT applications used within the Councils Social Care service areas, you will be involved in providing essential systems support to users, helping to deliver business change, and maintaining high standards of business-as-usual operations within the Team. The work you do will support the business areas who deliver key front-line services.
You will work closely with Reablement Services, supporting them in delivering core services and service improvement priorities. Key business systems you will use include TotalMobile for Reablement scheduling, the Swift/AIS case management application, the Mosaic case management application, and Ethitec Equipment Loan Management System.
Responsibilities- Provide essential ICT systems support to users and assist in delivering business change.
- Maintain high standards of day-to-day ICT operations (BAU) within the team.
- Collaborate with Reablement Services to support core services and service improvement priorities.
- Utilise and contribute to the enhancement of listed business systems (TotalMobile, Swift/AIS, Mosaic, Ethitec Equipment Loan Management System).
- Experience in ICT support and development contexts; ability to draw on and develop a range of existing skills.
- Willingness to grow knowledge of the ICT environment within the Council, particularly in the Reablement service area.
- Familiarity with the listed systems is advantageous.
This post is subject to a Basic Disclosure Check. If an individual has spent a continuous period of 3 months or more outwith the UK in the last 5 years, an Overseas Criminal Record Check will be required. Unconditional offer of employment and commencement are subject to satisfactory outcomes of both checks. We are committed to a workplace culture where all people feel valued, included, and able to perform at their best. We recognise the benefits of a diverse workforce. We are moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This helps us assess how you think and how you would apply Our Behaviours of Respect, Integrity and Flexibility in your work.
Additional InformationSalary range typically reflects the initial starting salary and annual increases until the top of the range. Flexible working arrangements are welcome.
ICT Senior Officer (Development) - Waverley Court employer: The City of Edinburgh Council
Contact Detail:
The City of Edinburgh Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Senior Officer (Development) - Waverley Court
✨Tip Number 1
Get to know the systems mentioned in the job description! Familiarise yourself with TotalMobile, Swift/AIS, and Mosaic. The more you know about these tools, the better you'll be able to showcase your skills during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of the Council on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the role!
✨Tip Number 3
Prepare for behavioural interviews by reflecting on past experiences. Think about times when you demonstrated respect, integrity, and flexibility. We want to see how you think and apply these behaviours in real situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace ICT Senior Officer (Development) - Waverley Court
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the ICT Senior Officer role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Technical Skills: Since this role involves working with specific systems like TotalMobile and Swift/AIS, it’s a good idea to mention any familiarity you have with these or similar systems. We love seeing candidates who are eager to learn and grow their knowledge in the ICT environment.
Emphasise Collaboration: Collaboration is key in this role, especially with Reablement Services. Share examples of how you've worked effectively in teams before, and how you’ve contributed to service improvements. We’re all about teamwork here at StudySmarter!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The City of Edinburgh Council
✨Know Your Systems
Familiarise yourself with the key business systems mentioned in the job description, like TotalMobile, Swift/AIS, and Mosaic. Being able to discuss how you've used similar systems or your willingness to learn will show your commitment to supporting the Reablement Services effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled ICT support challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting your ability to maintain high standards in day-to-day operations and deliver business change.
✨Emphasise Collaboration
Since the role involves working closely with Reablement Services, think of instances where you've successfully collaborated with teams. Be ready to discuss how you can contribute to service improvement priorities and support core services through effective teamwork.
✨Align with Their Values
Understand the Council's behaviours of Respect, Integrity, and Flexibility. Prepare to share how you embody these values in your work. This alignment will demonstrate that you're not just a fit for the role but also for the workplace culture they strive to maintain.