ICT Officer

Overview

ICT Officer (Support/Development) – Fixed term until 30/10/2026. 36 hours per week, 52 weeks a year. Salary £33,287 – £39,129 per annum.

Location: Waverley Court, Council Headquarters, Waverley Court 3.3, 4 East Market Street.

The City of Edinburgh Council’s Customer and Digital Services department has a fixed‑term vacancy for an ICT Officer to provide day‑to‑day IT support and support on ongoing projects within Digital Services for Human Resources.

Responsibilities

• Provide helpdesk support and assist in managing HR\’s core IT systems, with emphasis on Oracle.
• Support the development and maintenance of HR systems in line with the Council’s Digital Strategy.
• Work closely with the HR Digital Support Team and other business areas to execute business process changes and support future developments.
• Deliver project support, troubleshoot issues, and contribute to system enhancements.

Qualifications

• Experience with Oracle or a similar HR system.
• Exceptional communication and organisational skills, strong attention to detail.
• Ability to manage multiple tasks in a fast‑paced environment and deliver solutions to digital challenges.
• Flexible, proactive, customer‑driven, and open to emerging technologies.

Employment Details

• Seniority level: Entry level
• Employment type: Temporary
• Job function: Information Technology
• Industry: Human Resources Services

Benefits

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