Housing Officer - The Access Point

Housing Officer - The Access Point

Full-Time 34452 - 40501 £ / year (est.) No home office possible
The City of Edinburgh Council

At a Glance

  • Tasks: Conduct assessments and support individuals experiencing homelessness in various settings.
  • Company: Join the City of Edinburgh Council, making a difference in the community.
  • Benefits: Competitive salary, full-time hours, and a permanent position with career growth.
  • Other info: We value diversity and encourage applications from all backgrounds.
  • Why this job: Be a vital part of helping vulnerable people find stability and support.
  • Qualifications: Experience with homeless populations and strong communication skills required.

The predicted salary is between 34452 - 40501 £ per year.

Job Overview

Housing Officer (Link Worker) – The Access Place, City of Edinburgh Council.

Salary: £34,452 – £40,501; 36 hours per week; full time, permanent.

Key Responsibilities

  • Conduct homelessness assessments in various settings.
  • Meet with rough sleepers, primarily outdoors but principally indoors.
  • Collate and maintain case records electronically.
  • Develop personal initial support plans and accommodation and service referrals.
  • Work closely with Rapid Access Accommodation providers, Bethany Christian Trust’s Welcome Centre, Streetwork/Cyrenians outreach services and other multidisciplinary partners.
  • Identify routes/solutions for individuals to move out of rough sleeping.

Qualifications and Experience

  • Experience working with homeless or vulnerable populations.
  • Knowledge of Scottish homelessness policy, including the 2019 Scottish Code of Guidance on Homelessness.
  • Strong interpersonal, verbal and written communication skills.
  • Ability to prioritise workload and work independently and collaboratively with multi-disciplinary teams.
  • Background in managing complex cases involving trauma, substance misuse, mental and physical health issues.
  • Understanding of trauma-informed practice and psychologically informed environment.

Legal & Security Checks

Job is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007; successful candidate must join the PVG Scheme or have their existing PVG Scheme updated. Overseas criminal record check required if the candidate has lived outside the UK for a continuous period of at least 3 months within the last 5 years.

Equal Opportunity & Disability Statement

We are an equal opportunity employer and encourage applications from women, people of minority ethnic backgrounds, people with disabilities or neurodivergent people, care-experienced people, carers and LGBT+ people. Applicants who meet the minimum job criteria will be guaranteed an interview if they are disabled or care-experienced.

Job Information

Job Identification: 14234

Job Category: Housing

Posting Date: 05/05/2026, 11:00 PM

Apply Before: 05/20/2026, 10:55 PM

Degree Level: Basic education/training

Job Schedule: Full time

Locations: The Access Point

Contract Type: Permanent

Annual Working Duration: 52 Weeks

Housing Officer - The Access Point employer: The City of Edinburgh Council

The City of Edinburgh Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Housing Officer at The Access Point, you will have the opportunity to make a meaningful impact on the lives of vulnerable populations while benefiting from a competitive salary, comprehensive training, and a commitment to diversity and inclusion. With a focus on collaboration and community engagement, this role provides a unique chance to grow within a dynamic team dedicated to addressing homelessness in Edinburgh.
The City of Edinburgh Council

Contact Detail:

The City of Edinburgh Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer - The Access Point

✨Tip Number 1

Get to know the organisations you want to work with! Research The Access Point and similar services in Edinburgh. Understanding their mission and values will help you tailor your approach and show that you're genuinely interested.

✨Tip Number 2

Network like a pro! Connect with professionals in the housing and homelessness sector. Attend local events or join online forums. Building relationships can lead to insider info about job openings and even referrals.

✨Tip Number 3

Prepare for interviews by practising common questions related to homelessness assessments and trauma-informed practices. We recommend role-playing with a friend to boost your confidence and refine your responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Housing Officer - The Access Point

Homelessness Assessments
Case Record Management
Support Plan Development
Interpersonal Skills
Verbal Communication Skills
Written Communication Skills
Workload Prioritisation
Collaboration with Multi-Disciplinary Teams
Complex Case Management
Trauma-Informed Practice
Knowledge of Scottish Homelessness Policy
Understanding of Substance Misuse Issues
Understanding of Mental Health Issues
Understanding of Physical Health Issues

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Officer role. Highlight your experience with vulnerable populations and any knowledge of Scottish homelessness policy. We want to see how your background aligns with what we’re looking for!

Showcase Your Skills: Don’t forget to emphasise your strong interpersonal and communication skills. Give examples of how you've worked independently and collaboratively in multi-disciplinary teams. This will help us see how you can fit into our dynamic environment.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!

How to prepare for a job interview at The City of Edinburgh Council

✨Know Your Stuff

Make sure you brush up on Scottish homelessness policy, especially the 2019 Scottish Code of Guidance on Homelessness. Being able to discuss this knowledgeably will show that you're serious about the role and understand the context in which you'll be working.

✨Showcase Your Experience

Prepare specific examples from your past work with homeless or vulnerable populations. Highlight your experience managing complex cases and how you've used trauma-informed practices. This will help demonstrate your suitability for the role.

✨Communication is Key

Since strong interpersonal skills are crucial, practice articulating your thoughts clearly. Think about how you would explain your approach to developing support plans or collaborating with multidisciplinary teams. Good communication can set you apart!

✨Be Ready for Scenarios

Expect scenario-based questions where you might need to identify solutions for individuals facing homelessness. Think through potential challenges and how you would address them, showcasing your problem-solving skills and empathy.

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