The City of Edinburgh Council is recruiting a Complaints Triage Officer at Fort Social Work Centre. This permanent role focuses on ensuring that the voices of children who use services, their families and carers are heard, with complaints triaged and addressed within statutory timescales.
You will be the first point of contact for Children’s Social Work and Education complaints and enquiries, working with colleagues across Edinburgh to drive learning from feedback and improve outcomes.
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Flexible Complaints Triage Specialist – Children’s Services employer: The City of Edinburgh Council
The City of Edinburgh Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its staff and the community. As a Breakfast Club Assistant at St Catherine's RC Primary School, you will enjoy flexible hours, a collaborative team environment, and opportunities for personal growth while making a meaningful impact on the lives of young pupils in a vibrant city.
Contact Details:
The City of Edinburgh Council Recruitment Team
