At a Glance
- Tasks: Provide essential admin support and excellent customer service at weekend receptions.
- Company: Local government authority in Edinburgh focused on community care.
- Benefits: Flexible working hours and competitive salary for part-time roles.
- Other info: Encourages applications from underrepresented groups for an inclusive workplace.
- Why this job: Join a diverse team making a difference in local care homes.
- Qualifications: Experience in admin roles and strong customer service skills.
The predicted salary is between 21000 - 22000 £ per year.
A local government authority in Edinburgh is seeking a Business Support Administrator to cover weekend reception duties across multiple care homes. The ideal candidate will have experience in administrative roles, maintain accurate records, and provide excellent customer service.
This position emphasizes diversity and inclusion, encouraging applications from underrepresented groups. The role offers flexible working and is part-time, requiring 16 hours per week at a salary range of £26,337 - £28,835 pro-rata.
Weekend Part-time Business Support Administrator (Reception) in Edinburgh employer: The City of Edinburgh Council
As a local government authority in Edinburgh, we pride ourselves on being an excellent employer that values diversity and inclusion. Our flexible part-time roles, such as the Weekend Business Support Administrator, offer a supportive work culture where employees can thrive while making a meaningful impact in the community. With opportunities for professional growth and a commitment to employee well-being, we provide a rewarding environment for those looking to contribute to public service.
Contact Details:
The City of Edinburgh Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Part-time Business Support Administrator (Reception) in Edinburgh
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The City of Edinburgh Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The City of Edinburgh Council and let us see your personality shine through!
We think you need these skills to ace Weekend Part-time Business Support Administrator (Reception) in Edinburgh
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The City of Edinburgh Council.
Get Familiar with Our Brand:Before applying, take some time to learn about The City of Edinburgh Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The City of Edinburgh Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The City of Edinburgh Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The City of Edinburgh Council will surely appreciate.
