Service Director - City and Neighbourhood Services in Edinburgh
Service Director - City and Neighbourhood Services

Service Director - City and Neighbourhood Services in Edinburgh

Edinburgh Full-Time 151122 - 151122 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead city services to enhance the quality of life for residents and visitors.
  • Company: The City of Edinburgh Council, a key player in maintaining Edinburgh's vibrant environment.
  • Benefits: Competitive salary, flexible working options, and a commitment to diversity and inclusion.
  • Why this job: Make a real difference in a UNESCO World Heritage city while leading a passionate team.
  • Qualifications: Proven leadership experience and a focus on customer satisfaction and change management.
  • Other info: Join a supportive culture that values respect, integrity, and flexibility.

The predicted salary is between 151122 - 151122 £ per year.

Waverley Court

Salary: £151,122

Hours: 36 per week

Edinburgh is an outstanding capital city, recognised across the globe as a leader in business, the arts, science and education. The city centre is a UNESCO World Heritage site, and our cityscape provides a unique architectural and natural backdrop to city living. Home to the internationally renowned Edinburgh festivals and the Scottish Parliament, it is an excellent city in which to live, work, study, visit and invest.

With nearly four million domestic and overseas visitors and almost half a million people calling Edinburgh home, it has never been more important for us to make sure our city is a great place to live, work and enjoy. And here at The City of Edinburgh Council we’re at the heart of that city.

This is a great opportunity for a senior leader to join our team as our Service Director for City and Neighbourhood Services. As a key member of our Place directorate leadership team, you will be responsible for leading a range of services which maintain the quality of the environment and the safety of our city for our residents, visitors and business owners. You will provide strategic thinking, set and maintain high standards for our service levels and be an inspirational leader to a large workforce. You will be outcome and customer‑focused, with significant experience of leading and championing change and have the ability to drive a high‑performance culture across all the services within the division.

We’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency‑based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

Service Director - City and Neighbourhood Services in Edinburgh employer: The City of Edinburgh Council

The City of Edinburgh Council is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh, a city celebrated for its rich culture and heritage. With a strong commitment to employee growth, inclusivity, and a high-performance culture, we empower our staff to thrive while making a meaningful impact on the community. Our focus on flexible working arrangements and a supportive workplace culture ensures that all employees feel valued and inspired to contribute to the city's vibrant future.
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Contact Detail:

The City of Edinburgh Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Director - City and Neighbourhood Services in Edinburgh

✨Tip Number 1

Get to know the company culture! Before your interview, dive into The City of Edinburgh Council's values and behaviours. This will help you align your answers with what they’re looking for, showing that you’re not just a fit on paper but also in spirit.

✨Tip Number 2

Practice makes perfect! Use mock interviews to get comfortable with the behavioural and technical questions. We can help you prepare by providing resources and tips on how to showcase your leadership skills and customer-focused mindset.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the team. They might share valuable tips that could give you an edge during the interview process.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team at The City of Edinburgh Council. Let’s make it happen!

We think you need these skills to ace Service Director - City and Neighbourhood Services in Edinburgh

Strategic Thinking
Leadership
Change Management
Customer Focus
High-Performance Culture Development
Organisational Culture Improvement
Behavioural Assessment
Technical Skills Assessment
Communication Skills
Inclusivity and Diversity Awareness
Problem-Solving Skills
Flexibility
Integrity
Respect

Some tips for your application 🫡

Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Tailor your application to reflect the values and goals of The City of Edinburgh Council. Show us that you get what we're about!

Be Authentic: We want to see the real you! Don’t just list your qualifications; share your experiences and how they shaped your approach to leadership. Let your personality shine through in your writing.

Highlight Relevant Experience: Make sure to emphasise your experience in leading change and driving high-performance cultures. Use specific examples that demonstrate your strategic thinking and customer-focused mindset.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out!

How to prepare for a job interview at The City of Edinburgh Council

✨Understand the Behaviours

Familiarise yourself with the Council's core behaviours: Respect, Integrity, and Flexibility. Think about how you can demonstrate these in your past experiences and be ready to share specific examples during the interview.

✨Showcase Your Leadership Style

As a Service Director, you'll need to inspire a large workforce. Prepare to discuss your leadership approach and how you've successfully led teams through change. Use real-life scenarios to illustrate your ability to drive a high-performance culture.

✨Research the City and Its Needs

Get to know Edinburgh’s unique challenges and opportunities. Be prepared to discuss how your vision aligns with making the city a better place for residents and visitors alike. This shows your commitment and understanding of the role's impact.

✨Prepare for Behavioural Questions

Since the interview will focus on behavioural and technical skills, practice answering questions that explore how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

Service Director - City and Neighbourhood Services in Edinburgh
The City of Edinburgh Council
Location: Edinburgh

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