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- Tasks: Coordinate meetings and support social work teams to protect vulnerable individuals.
- Company: Join a supportive organisation dedicated to making a difference in the community.
- Benefits: Enjoy competitive salary, flexible working, and access to discounts and wellbeing support.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Opportunities for training and career growth in a diverse workplace.
The predicted salary is between 26337 - 28835 £ per year.
Corporate Services – Business Support Administrator
Location: The Fort, 25 North Fort Street, Edinburgh
Salary: £26,337 – £28,835 (pro‐rated for part time)
Hours: 27.5 per week
About the role
This is a challenging role within business support, coordinating complex statutory meetings (Child Protection Planning Meetings and Looked After and Accommodated Children's Reviews), supporting Social Work teams and other agencies across the city to support and protect vulnerable individuals. The post requires great attention to detail, and the post holder will personally observe strict confidentiality while distributing invitations and reschedule letters using email and Royal Mail Print & Post. Also crucial is resilience to exposure to potentially distressing information.
We're looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly.
What You'll Be Doing
- Provide business support to meeting coordination to keep daily operations running smoothly
- Manage and organise information including confidential data, documents, and records responsibly
- Use Microsoft Office (Word, Excel, Outlook) for data entry, word processing and communication tasks
- Collaborate with internal team and external customers to provide a helpful, professional service
- Help the team meet important deadlines through strong organisation and attention to detail
What Skills You Need
We're proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.
Responsibilities
- Effective communication: Ability to interact with people both in writing and verbally
- Tech‐savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skills
- Working in a fast‐paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day‐to‐day admin processes
- Organised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detail
- Customer focused: Professional, helpful approach to service delivery
- Adaptable and flexible: Ability to adjust and problem‐solve as priorities shift
- Team player: Able to collaborate effectively with colleagues across the organisation
- Confidentiality: Ability to follow policies and procedures on the safe handling of sensitive information and data
What We Offer
- Salary Sacrifice Schemes including Cycle to Work and car lease
- Access to discounts and savings on groceries, activities, eating out and shopping
- Capital Credit Union
- Local Government Pension Scheme
- Work‐life balance and flexibility
- 27 days of annual leave plus 6 bank holidays
- Maternity and adoption pay
- Training and development opportunities
- Access to health and wellbeing support including access to counselling through our Employee Assistance Program
Further info
There are no line management responsibilities associated with this role. The post will be based at Fort, 25 North Fort Street, Edinburgh, however, the role may require the successful candidate to work at any Council location. The full time working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working. This post is subject to a basic disclosure check.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work. To help achieve this, we're changing the way we interview and assess candidates by moving from a competency‐based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council. Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working.
Business Support Administrator in Edinburgh employer: The City of Edinburgh Council
Contact Detail:
The City of Edinburgh Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can align with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your tech skills! Since this role requires Microsoft Office proficiency, be ready to discuss your experience with these tools. Maybe even mention a project where you used them effectively.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you figure out if it’s the right fit for you.
We think you need these skills to ace Business Support Administrator in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your experience with Microsoft Office and any relevant administrative tasks that show you can handle the responsibilities outlined in the job description.
Showcase Your Attention to Detail: Since this role requires great attention to detail, include examples in your application where you've successfully managed confidential information or coordinated complex tasks. This will demonstrate that you understand the importance of accuracy in this position.
Emphasise Your Communication Skills: Effective communication is key in this role, so make sure to mention any experiences where you've interacted with teams or customers. Whether it's through email or face-to-face, showing that you're a strong communicator will set you apart.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you're proactive and keen to join our team!
How to prepare for a job interview at The City of Edinburgh Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with the tasks mentioned in the job description, like coordinating meetings and managing confidential information. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or deadlines. Be ready to discuss how you prioritised your workload and maintained attention to detail, as these are crucial for keeping operations running smoothly.
✨Demonstrate Effective Communication
Effective communication is key in this position. Think of instances where you've interacted with colleagues or clients, both verbally and in writing. Practice articulating how you approach communication, especially when dealing with sensitive information, to highlight your professionalism and customer-focused attitude.
✨Embrace Flexibility and Adaptability
The ability to adapt to changing priorities is essential in a fast-paced environment. Prepare to share examples of how you've successfully navigated unexpected challenges or changes in your previous roles. This will show that you can handle the dynamic nature of the job while maintaining a positive attitude.