Clerical Assistant - Lagganlia Outdoor Centre

Clerical Administrative Assistant
Lagganlia Outdoor Centre

Hours: 4.5 per week
Salary: £27,257 - £29,850

We are seeking a clerical and administrative assistant to join the team at Lagganlia. Lagganlia is one of three Outdoor Centres, operating under the Experience Outdoors brand. We are part of The City of Edinburgh Council's Education service and estate, providing outdoor learning experiences for schools and young people, whilst also operating commercially out- with term time to generate income that support and invests in Outdoor Learning.

Lagganlia welcomes a wide range of customers throughout the year, including schools, self catering groups, charities, clubs and organisations. This is an in person role, based within the Centre’s office and reception area, you will often be one of the first and key points of contact for our customers and visitors.

The role is varied and will support the day to day administration and operation of the Centre. This may include managing telephone, radio, online and face to face enquiries; maintaining booking information and communications; supporting routine financial and procurement administration; assisting with the promotion of the Centre and its services; and contributing to the operation of the centre, including undertaking routine checks and other practical tasks where required.

We are looking for someone who is organised, solution focused and confident communicating with a wide range of customers. You will need to be able to prioritise competing demands and at times, work independently and use your own initiative.

You should be confident using IT and digital systems, comfortable working across a range of different applications and able to learn new systems and processes. Good communications, willingness to help and attention to detail will also be important.

While the contracted hours are 4.5 hours per week, normally worked on a Friday to support guests checking in, we are particularly interested in someone with flexibility to support standby arrangements and ad hoc cover. This may include weekday and weekend duties depending on the operational needs of the Centre.

This post would suit someone who enjoys variety, working with people and being part of a busy team, and who can adapt their approach to whatever the working day brings. Experience in customer facing, tourism or hospitality environment would be advantageous.

Please note the Job Description for this post is a generic JD used across our centres - the advert provides a good overview of day to day duties at Lagganlia.

Please contact the centre during office hours if you have any questions or would like to discuss the role 01540 651 265.

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be anassessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

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View Clerical Administrative Assistant job description

View Clerical Administrative Assistant person specification

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