The City of Edinburgh Council is seeking a Complaints Triage Officer at the Fort Social Work Centre. The role handles complaints and enquiries for Children’s Social Work and Education, triaging and coordinating responses within statutory timescales to ensure service improvements.
The post requires sound professional judgment, strong analytical abilities, and the capacity to build effective relationships with managers, practitioners, and service users to drive learning from feedback and improve
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Children's Services Complaints Triage Specialist employer: The City of Edinburgh Council
The City of Edinburgh Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its staff and the community. As a Breakfast Club Assistant at St Catherine's RC Primary School, you will enjoy flexible hours, a collaborative team environment, and opportunities for personal growth while making a meaningful impact on the lives of young pupils in a vibrant city.
Contact Details:
The City of Edinburgh Council Recruitment Team
