Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and innovate IT infrastructure, networks, and cloud services while providing expert support.
- Company: Join City & Guilds, a leader in delivering exceptional services and promoting diversity.
- Benefits: Enjoy flexible hybrid work, 25 days holiday, private healthcare, and more perks.
- Why this job: Be part of a mission-driven team that values innovation, inclusivity, and personal growth.
- Qualifications: Extensive IT support experience, knowledge of cloud services, and relevant certifications required.
- Other info: Full UK driving licence needed for site travel; applications from diverse backgrounds encouraged.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced IT Infrastructure Engineer to join our team. In this pivotal role, you will be responsible for supporting, maintaining, innovating, securing, and implementing infrastructure, network, cloud, server, and SaaS services. You’ll also provide 3rd-line support for end-user compute operations and act as a Subject Matter Expert (SME) for infrastructure-related queries. You will need to have a full UK Driving license as you will need to be able to travel to our various sites. You will be working on a hybrid basis with a mix of home and office.
This role is essential to delivering robust and scalable infrastructure services that support our organisation's mission of providing exceptional services to our customers. You will lead efforts to ensure the infrastructure is secure, compliant, and aligned with governmental and contractual obligations, while driving innovation and efficiency.
Key responsibilities:- Support and maintain IT infrastructure, including cloud, servers, and networks.
- Proven track record using ITIL and engineering practices in large-scale organisations.
- Manage patching, backups, and compliance for hybrid-cloud Microsoft environments.
- Resolve complex issues across networking, security, and end-user systems.
- Create and update technical documentation and IT governance.
- Optimise system performance and ensure high availability.
- Act as a technical consultant for internal teams and stakeholders.
- Deliver IT education and development support for over 1,000 end users and their devices.
- Extensive IT support experience in large-scale environments.
- Strong knowledge of cloud services (IaaS, PaaS, SaaS) and hybrid-cloud infrastructure.
- Proficiency with Microsoft Azure, Windows Server, and PowerShell scripting.
- Excellent problem-solving and communication skills.
- Full UK driving licence with site travel flexibility.
- Relevant certifications (e.g., Microsoft, Azure, Cisco, CompTIA).
- Experience with Cisco networking, MECM, and security platforms.
- Knowledge of project management and IT governance frameworks.
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more.
If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
IT Infrastructure Engineer employer: The City & Guilds Group
Contact Detail:
The City & Guilds Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in IT infrastructure, especially around cloud services like Azure. Being able to discuss recent developments or innovations during your interview can really set you apart.
✨Tip Number 2
Prepare to demonstrate your problem-solving skills through real-world examples. Think of specific challenges you've faced in previous roles and how you resolved them, particularly in large-scale environments.
✨Tip Number 3
Network with current employees or professionals in the field. Engaging with others in the industry can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Showcase your certifications and relevant training during discussions. Highlighting your qualifications, especially those related to Microsoft and Cisco, can reinforce your expertise and commitment to the role.
We think you need these skills to ace IT Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure, cloud services, and any specific technologies mentioned in the job description, such as Microsoft Azure and PowerShell scripting.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly your experience with ITIL practices and large-scale environments.
Highlight Relevant Certifications: List any relevant certifications you hold, such as Microsoft, Azure, Cisco, or CompTIA, prominently in your application. This will demonstrate your qualifications and commitment to the field.
Showcase Problem-Solving Skills: Provide examples in your application of how you've resolved complex issues in previous roles. This could include specific challenges you've faced in networking, security, or end-user systems.
How to prepare for a job interview at The City & Guilds Group
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with cloud services, particularly Microsoft Azure, and your proficiency in PowerShell scripting. Highlight specific projects where you've successfully implemented or maintained IT infrastructure.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your problem-solving abilities. Prepare examples of complex issues you've resolved in previous roles, especially those related to networking and security.
✨Understand ITIL and Governance Frameworks
Familiarise yourself with ITIL practices and how they apply to large-scale organisations. Be ready to explain how you have used these frameworks to improve compliance and efficiency in past positions.
✨Communicate Clearly and Effectively
As a Subject Matter Expert, you'll need to convey technical information to non-technical stakeholders. Practice explaining complex concepts in simple terms, and be prepared to discuss how you would deliver IT education to end users.
