Attendance and Welfare Officer

Attendance and Welfare Officer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support student attendance and wellbeing, logging data and working with families.
  • Company: Join a dynamic Trust committed to transforming education in London.
  • Benefits: Training, career advancement, and a supportive work environment.
  • Other info: Be part of a diverse team dedicated to educational excellence.
  • Why this job: Make a real difference in students' lives and foster a positive learning culture.
  • Qualifications: Knowledge of attendance legislation, Excel proficiency, and strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

COLAT is driven by an unwavering ambition to be the best. We believe exceptional people create outstanding schools, transforming lives and shaping the future of every student. We have academies located in north, south and east London combining the heritage and tradition of the Corporation of London with a genuinely innovative, enterprising, and entrepreneurial ethos. We are also committed to providing training and development to all our staff, plus excellent career advancement opportunities within our evolving Trust.

We:

  • believe strongly in the transformational nature of education operating schools in areas of significant disadvantage.
  • understand that strong outcomes lead to improved life chances for our students, so we are unapologetically results driven.
  • adopt a ‘warm/strict’ approach, combining high expectations with care and support meaning that we never compromise on standards or expectations.
  • ensure that no student’s background becomes a reason for low expectations.
  • provide an environment where students can learn without disruption.
  • maintain exemplary standards of behaviour, with systems, rituals and norms that instil strong habits.
  • take great pride in fostering an exceptionally positive learning environment and we work meticulously to maintain our strong ethos and culture.

About the Role

Reporting to the Education Welfare Officer, the Attendance and Welfare Officer is a pivotal position, supporting the management of student attendance and wellbeing across the school. The work involves daily logging of attendance, tracking of registers and follow-up of absences, plus direct work with students and parents to investigate and improve attendance rates. The post is responsible for overseeing student medication and helping to coordinate medical care plans. As context for this role, applicants must have a knowledge of school attendance and safeguarding legislation. Proficiency in Excel and MIS systems is essential, as is the ability to handle confidential information appropriately. Your personal qualities will include excellent communication skills, plus the ability to develop good, professional relationships with a wide range of stakeholders. To succeed in this role you will be reliable, solution-focussed, and able to prioritise tasks effectively to meet deadlines.

About you

You will be:

  • fully aligned with our approach, understanding the critical role that all staff play in supporting a behavioural and learning culture.
  • highly effective and will strive to surpass what has been achieved.
  • committed to creating an environment that promotes academic, creative, sporting, linguistic and personal achievement.

This is an exciting time to be part of the City of London Academies Trust, and we very much hope that you will be inspired to want to join us. We are committed to investing in the next generation of COLAT people who will embody the Trust’s culture, values and ethos. If you match our ambition and want to join our dedicated team of professionals, we would love to hear from you. Candidates must address the person specification in no more than 1,000 words. Applications must be submitted via the MNT portal.

Closing Date: 9:00am Monday 6 July 2026

Interviews are scheduled to take place during the week commencing 6 July 2026.

City of London Academies Trust supports Equal Opportunities Employment. City of London Academies Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks in line with Keeping Children Safe in Education, including enhanced DBS checks and a willingness to demonstrate commitment to the standards which flows from City of London Academies Trust vision and values. Our schools are based in the heart of an evolving community in Hackney, and we value the diversity of our workforce. We welcome candidates from all backgrounds to join our team. The role is covered by part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role.

Attendance and Welfare Officer employer: The City Academy, Hackney

At City of London Academies Trust, we pride ourselves on being an exceptional employer dedicated to transforming lives through education. Our commitment to staff development and career advancement is matched by a supportive work culture that values diversity and fosters professional growth. Located in the vibrant community of Hackney, we offer a unique opportunity to make a meaningful impact while working alongside passionate colleagues in an environment that prioritises high standards and student wellbeing.

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Contact Details:

The City Academy, Hackney Recruitment Team

We think you need these skills to ace Attendance and Welfare Officer

Knowledge of school attendance legislation
Knowledge of safeguarding legislation
Proficiency in Excel
Proficiency in MIS systems
Excellent communication skills
Ability to develop professional relationships
Reliability