At a Glance
- Tasks: Lead client integrations and oversee strategic projects in a dynamic financial services environment.
- Company: Join Citco, a global leader in fund services with a diverse and inclusive culture.
- Benefits: Enjoy flexible working arrangements, training support, and a focus on your wellbeing.
- Other info: Be part of a team that values diversity and offers excellent career growth opportunities.
- Why this job: Make a real impact by managing client relationships and driving innovative solutions.
- Qualifications: 5+ years in project management and client services within the asset management industry.
The predicted salary is between 72000 - 108000 € per year.
Talent Acquisition Professional | Project Lead | Financial Services, Technology & Security | Citco
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com.
About the Team & Business Line
The role of a Client Integration Vice President (VP) involves leading and overseeing client integrations, conversions and strategic projects. The Integration VP manages virtual project teams tasked with client integrations/conversions, services delivery changes and sales support. The VP leads a group of Assistant Vice Presidents, trains and develops staff, and drives global best practices and standardization across the global Integration team. Core skills include leading teams to deliver projects within a project management framework, effective client-facing communication, and an understanding of the financial services business. The VP will be involved in securing new business as well as managing existing client relationships and onboardings, and will lead global or local initiatives with other Citco offices and technology groups. The integration team is the central point of contact for the client during onboarding and interacts with senior management of all organizations that engage with Citco Fund Services.
Responsibilities
- Sales Preparation: participate in marketing and sales pitches; demonstrate and communicate Citco’s workflows, best practices and technologies; assist with requests for proposals/information; act as a direct source of information on Business Development; contribute as a stakeholder in new client development; support AA/SLA negotiations; manage requested Proof of Concepts for sales pitches.
- Manage requested Proof of Concepts for sales pitches: coordinate new client launches/conversions, NBEC launches, onboarding of ancillary services; align with relevant teams to ensure internal workflows meet client needs and capture unique requirements; coordinate with internal and external stakeholders to document, agree and complete project scope at planning phases; manage major SLA changes.
- Project Management Internal: actively participate in departmental and company-wide projects; drive process improvements; oversee and manage strategic initiatives within the Client Integration team; identify issues and recommend solutions for high-risk projects.
- Administrative Reporting: track projects, progress, status and deadlines; MIS reporting; manage operational risk with monthly status updates to external clients and the executive management team; emphasize escalation and complaints management within the team and department; ensure fluid execution and strategy for work forecasting and allocation.
- Management: in partnership with the Senior Vice Presidents, oversee the resolution of complex client issues; manage virtual teams; pipeline/project/resourcing management; oversee recruitment, training and development; review departmental procedures to ensure adherence.
About You
- 5+ years of project management experience
- 3+ years of client services within the asset management industry
- 3+ years of people and resource management experience
- 7+ years in the financial services industry
- Proven interest in the financial markets and hedge fund industry
- Proven Project Management Experience
- Proven Business Analysis Experience
- Proven knowledge of Listed and OTC products
- Proficient in Microsoft Office applications
- Ability to handle several projects and different stakeholders simultaneously, and prioritize work based on deadlines
- A team player who can work well within the function to deliver a high-quality service
- Strong sense of ownership and accountability of work product
- Creative and innovative
- Continuous improvement
Desirable
- Accounting experience (Desirable)
- Middle Office experience (Desirable)
- Project Manager Qualifications (Desirable)
- Relationship Management Experience (Desirable)
Our Benefits
Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Qualifications
Degree qualified or related professional qualification.
Seniority level
- Executive
Employment type
- Full-time
Job function
- Information Technology
Location: London, England, United Kingdom
Note: Referrals increase your chances of interviewing at The Citco Group Limited. Get notified about new Vice President Information Technology jobs in London, England, United Kingdom.
VP - Client Integration in City of London employer: The Citco Group Limited
Citco is an exceptional employer that prioritises employee wellbeing and professional growth, offering a range of benefits, flexible working arrangements, and comprehensive training support. With a strong commitment to diversity and inclusion, Citco fosters a collaborative work culture where innovative ideas are encouraged, making it an ideal place for professionals in the financial services sector to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land VP - Client Integration in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services and technology sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that VP role at Citco!
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and client integration. Think about your past experiences and how they align with Citco’s needs. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times when you led teams or managed complex projects. Citco is looking for someone who can drive global best practices, so make sure to emphasise your ability to lead and inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Citco and ready to take on the challenges of the VP role in Client Integration.
We think you need these skills to ace VP - Client Integration in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the VP - Client Integration role. Highlight your project management experience and client services background, as these are key for us. Use specific examples that showcase your skills in leading teams and managing complex projects.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Citco. Share your passion for financial services and how your experience aligns with our needs. Keep it concise but impactful!
Showcase Your Achievements:When filling out your application, don’t just list your responsibilities—show us what you’ve achieved! Use metrics and specific outcomes to demonstrate your success in previous roles. This will help us see the value you can bring to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at The Citco Group Limited
✨Know Your Stuff
Make sure you have a solid understanding of Citco's services and the financial markets. Brush up on their workflows, best practices, and technologies. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Project Management Skills
Prepare to discuss your project management experience in detail. Be ready to share specific examples of how you've led teams, managed client relationships, and delivered projects successfully. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Leadership Qualities
As a VP, you'll be expected to lead and develop teams. Think of instances where you've trained or mentored others, resolved complex issues, or driven process improvements. Highlight your ability to manage virtual teams and collaborate with various stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about the integration team's current challenges, future projects, or how they measure success. This shows you're not just interested in the position but also in contributing to Citco's goals.
