Head of Agile Transformation COE | London, UK

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

About the Team & Business Line:

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

The focus of this position will be adoption of agile principles at Citco in order to maximize IT's value contribution to Citco. We are seeking a visionary and experienced leader to head our Agile Transformation Center of Excellence (COE). This crucial role will be responsible for driving the organization-wide adoption of Agile methodologies, principles, and practices. The successful candidate will lead a team of Agile coaches and transformation specialists, working closely with senior leadership to develop and implement strategies that foster a culture of agility, continuous improvement, and innovation across the enterprise.

Responsibilities Your Role:

• Lead and manage the Agile Transformation COE team, providing direction, mentorship, and professional development opportunities.
• Develop and execute a comprehensive Agile transformation strategy and roadmap aligned with organizational goals and objectives.
• Collaborate with senior executives to secure buy-in, resources, and support for the Agile transformation initiative.
• Oversee the design and implementation of Agile training programs for various levels of the organization, from executives to team members.
• Guide the assessment of the organization's Agile maturity and develop plans to address gaps and accelerate adoption.
• Partner with HR and other departments to align organizational structures, processes, and policies with Agile principles.
• Establish and monitor metrics and KPIs to measure the progress and success of the Agile transformation initiative.
• Lead the selection and implementation of Agile tools and technologies to support the transformation efforts.
• Foster the development of Agile communities of practice and knowledge-sharing platforms across the organization.
• Provide thought leadership and ensure the COE stays current with emerging trends and best practices in Agile and organizational agility.
• Manage relationships with external Agile consultants and vendors as needed.
• Regularly report on transformation progress, challenges, and successes to senior leadership and stakeholders.
• Advocate for Agile principles and practices at all levels of the organization, acting as a change agent and role model.

Qualifications About You:

• Bachelor's degree in Business, Computer Science, or related field; Master's degree preferred.
• 10+ years of experience in Agile methodologies, with at least 5 years in leading large-scale Agile transformations.
• Proven track record of successfully implementing Agile transformations in large, complex organizations.
• Extensive knowledge of various Agile frameworks (e.g., Scrum, Kanban, SAFe, LeSS) and their practical application.
• Strong understanding of organizational change management principles and practices.
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team of Agile professionals.
• Outstanding communication, presentation, and facilitation skills, with the ability to influence at all levels of an organization.
• Experience in developing and overseeing Agile training programs and coaching initiatives.
• Proficiency in Agile project management tools and technologies.
• Relevant Agile certifications (e.g., Certified Scrum Master, SAFe Program Consultant, ICAgile Expert).
• Experience in the financial services industry is a plus.
• Strong strategic thinking and problem-solving skills.
• Ability to navigate complex organizational dynamics and drive change in the face of resistance.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.