Chief Control Officer

Company Overview

Citco is a global leader in fund services, corporate governance and related asset services with more than 14,000 staff across 50+ offices worldwide. With over $3 trillion in assets under administration, Citco delivers end‑to‑end solutions and exceptional service to meet our clients’ needs.

Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Citco Fund Services Operations underpins the success of Citco by providing the whole spectrum of fund administration services for a wide range of asset classes (including hedge funds, private assets, real assets and alternative investments) as well as investor relations, loan servicing and middle‑office solutions. Our strategic presence in financial centres across the Americas, Caribbean, Europe, Middle East and Asia enables continuous operational coverage and seamless service delivery to our global client base.

Responsibilities

• All risks are identified, assessed and managed in line with risk appetite.
• The control environment is well‑designed, comprehensive, and effective.
• There is a strong risk culture with high levels of risk awareness.
• Oversee and support senior management to ensure that within CFS Operations, all risks are identified, assessed and managed, and the control environment is well‑designed, comprehensive and effective, in line with applicable laws, regulations and internal policies.
• Ensure proactive identification, timely recording and escalation of Risk Issues and Operational Risk Events, identifying root cause and implementing solutions to prevent reoccurrence where appropriate.
• Facilitate cross‑functional “read‑across” of Risk Issues and Operational Risk Events so that learnings are shared across areas.
• Perform deep‑dive “Risk Reviews” within CFS Operations to assess how robustly and comprehensively risks are mitigated and investigate potential weaknesses in the control framework.
• Ensure robust governance of risk and controls within CFS Operations, ensuring appropriate visibility of risk status and controls owned by CFS Operations and escalating material issues to drive action from accountable individuals.
• Provide independent and insightful analysis of the risk and control environment within CFS Operations, analysing key risk indicators, control indicators, risk ratings, control ratings, audit findings, etc. to identify trends and thematic weaknesses and provide guidance on how to address them.
• Ensure high levels of risk awareness, good risk management and control design competence, underpinned by a strong risk culture throughout CFS Operations, ensuring all staff operate in accordance with risk policy, comply with regulation and adhere to Citco Corporate Code of Ethics.
• Partner with Group Risk Management to support control testing, business continuity management and the evolution of risk policies and framework.
• The role is within the 1st Line of Defence and is responsible for building, leading and developing a global Control Office team of >20 staff in multiple locations and time zones.
• Operating as a trusted advisor, you will provide valued advice and support, influence through constructive challenge, and build strong relationships with key stakeholders within the CFS Operations management team, Group Risk Management, Group Compliance and Group Internal Audit.
• Based on organisational priorities, you may occasionally be required to operate in other areas of Citco or travel to other Citco offices across the globe.

Qualifications

• Seasoned risk professional with extensive experience, ideally in first‑line risk management / control office roles.
• Highly numerate with strong analytical skills and broad industry knowledge gained at major global financial institutions.
• Experience in senior leadership positions and an understanding of the importance of acting as a role model, motivating staff and generating enthusiasm for good risk management practices.
• Experience in building, leading and developing a global team that operates effectively across time zones and cultures.
• Deep understanding of risk management frameworks and control environments (especially Non‑Financial Risk Management) in financial services.
• Extensive knowledge of services offered in the Fund Services domain (Fund Administration, Fund Accounting, NAV calculations, Investor Relations) and the end‑to‑end processes and infrastructure required to deliver these products and services to clients.
• Experience identifying and addressing deficiencies in risk management and/or control operation across the full product lifecycle and end‑to‑end processes.
• Good understanding of market‑standard approaches for risk mitigation and control design and execution, and familiarity with relevant regulation across multiple jurisdictions.
• Proven ability to build positive working relationships with senior stakeholders across all three lines of defence and to act as a trusted advisor while providing robust challenge.
• Excellent communication skills, able to convey complex topics simply, articulate issues to aid decision‑making and drive action at all levels of the organisation.

Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. We embrace diversity, prioritising the hiring of people from diverse backgrounds and fostering an inclusive culture of innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.