The Citation Group is hiring for an IT Service Desk professional to be the first point of contact for internal staff across two sites. You will handle requests via portal, phone and in person, providing 1st line support and keeping customers informed throughout the lifecycle of incidents.
We value excellent customer service, clear communication, and a proactive approach to resolving issues while maintaining accurate records and contributing to a high-quality IT environment.
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1st Line IT Service Desk Analyst – Growth & Perks in Wilmslow employer: The Citation Group
At Citation, we pride ourselves on fostering a vibrant and supportive work culture that empowers our employees to thrive. As a Data Engineer, you'll enjoy a hybrid working model, competitive benefits including 25 days holiday plus your birthday off, and opportunities for professional growth within a collaborative team dedicated to innovation in data and AI. Join us in our mission to revolutionise the HR and Health and Safety services sector while working alongside passionate colleagues who truly care about their roles and the success of the company.
