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- Tasks: Lead product strategy and enhance user experiences for our innovative software solutions.
- Company: Join Citation Group, a dynamic company transforming how SMEs operate with cutting-edge software.
- Benefits: Enjoy 25 days holiday, birthday leave, healthcare perks, and pawternity leave!
- Why this job: Be part of a culture that celebrates achievements and values your contributions.
- Qualifications: Experience in digital product ownership and strong communication skills are essential.
- Other info: Hybrid work model with monthly travel to connect with teams across the UK.
The predicted salary is between 36000 - 60000 £ per year.
Location: (Hybrid 2-3 days per week in office) with monthly UK travel to other business units.
Salary: Competitive
At Citation Group, our product vision is simple but ambitious: to become an essential part of our clients' everyday operations. We're building a connected ecosystem of software and services that help SMEs run more efficiently, stay compliant, and grow with confidence - all in one place. Our product portfolio spans HR, Health & Safety, certification, and beyond - supporting day-to-day tasks and long-term business goals alike.
As a Group Product Owner, you'll take full ownership of one or more products that sit at the heart of this vision. Whether it's improving onboarding flows, surfacing insights, streamlining certification, or unlocking new value through AI, you'll help shape intuitive, high-impact experiences that deliver measurable value for clients and the business.
The role:
- Define and deliver product strategy for one or more product areas, ensuring alignment with group objectives and client needs.
- Own product performance - tracking, analysing and improving key metrics such as adoption, engagement, satisfaction, and commercial contribution.
- Drive discovery and prioritisation, translating customer insight, business input, and market analysis into actionable product decisions.
- Shape product roadmaps that deliver both short-term value and long-term differentiation - balancing ambition with feasibility.
- Work directly with your engineering team, ensuring a well-maintained and clearly prioritised backlog that delivers value early and often.
- Champion simplicity and usability - ensuring products are intuitive, effective, and enjoyable to use for a range of customer personas.
- Embed AI tools and automation into both internal product processes and client-facing features to enhance productivity, insight and decision-making.
- Collaborate cross-functionally with Commercial, Service, Marketing and Data teams to ensure joined-up planning and delivery.
- Ensure clarity of direction through high-quality briefs, user stories, documentation and communication - guiding development with purpose.
- Act as the product expert, maintaining a deep understanding of your product's role, performance, and opportunities for growth.
What are we looking for?
- Proven experience owning digital products in a tech-enabled or service-oriented environment.
- A commercially minded product thinker who blends customer empathy with business acumen.
- Strong strategic capability, combined with hands-on delivery experience.
- Excellent communication and stakeholder management skills - able to influence at all levels.
- Comfort working in environments with multiple brands, systems or legacy constraints.
- Fluency in user-centred design principles, with a sharp eye for UX and simplicity.
- A pragmatic approach to Agile, focused on outcomes rather than rituals.
- Awareness of how AI tools (e.g. generative, predictive, assistive) can be applied to enhance user experience or operational efficiency.
Here's a taste of the perks we roll out for our extraordinary team members:
- 25 Days of Holiday + Bank: Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
- Birthday Bliss: Enjoy your birthday in style with a day off.
- Post-Wedding Bliss: Extra weeks of holiday for newlyweds.
- Growing Families: Vouchers and special perks for expectant parents.
- Healthcare cash plan: Private healthcare to ensure your peace of mind.
- Pawternity Leave: A day off to welcome your new pet.
- Community Days: Take a day off to volunteer and make a positive impact.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV.
Product Owner employer: The Citation Group
Contact Detail:
The Citation Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Familiarise yourself with the product landscape at Citation Group. Understanding their current offerings in HR, Health & Safety, and certification will help you articulate how your experience aligns with their product vision during discussions.
✨Tip Number 2
Prepare to discuss your experience with AI tools and how they can enhance user experience. Given the emphasis on embedding AI into products, showcasing your knowledge in this area will set you apart from other candidates.
✨Tip Number 3
Highlight your ability to work cross-functionally. Since collaboration with Commercial, Service, Marketing, and Data teams is crucial, be ready to share examples of how you've successfully navigated similar environments in the past.
✨Tip Number 4
Demonstrate your understanding of user-centred design principles. Be prepared to discuss specific instances where you've improved product usability and customer satisfaction, as this aligns closely with the role's requirements.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Product Owner. Focus on your achievements in product strategy, performance tracking, and stakeholder management, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for product ownership and how your skills align with Citation Group's vision. Mention specific examples of how you've improved product performance or user experience in previous roles.
Showcase Your Understanding of AI: Since the role involves embedding AI tools into products, demonstrate your awareness of how AI can enhance user experience. Include any relevant projects or experiences where you've successfully integrated AI solutions.
Highlight Collaboration Skills: Emphasise your ability to work cross-functionally with various teams. Provide examples of how you've collaborated with engineering, marketing, or data teams to deliver successful product outcomes.
How to prepare for a job interview at The Citation Group
✨Understand the Product Vision
Before your interview, make sure you fully grasp the company's product vision and how it aligns with their goals. Be prepared to discuss how your experience as a Product Owner can contribute to achieving this vision.
✨Showcase Your Strategic Thinking
Be ready to demonstrate your strategic capability by discussing past experiences where you've defined and delivered product strategies. Highlight how you balanced short-term value with long-term differentiation in your previous roles.
✨Emphasise User-Centred Design
Since the role requires fluency in user-centred design principles, come prepared with examples of how you've applied these principles in your work. Discuss specific instances where your focus on UX led to improved product performance.
✨Prepare for Cross-Functional Collaboration
The role involves collaborating with various teams, so be ready to share examples of how you've successfully worked cross-functionally in the past. Highlight your communication skills and how you've influenced stakeholders at different levels.
