At a Glance
- Tasks: Lead the architecture team to innovate cloud communications and drive digital transformation.
- Company: Join Vonage, a global leader in cloud communications, shaping the future of enterprise communication.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career development.
- Why this job: Be at the forefront of technology, impacting millions globally with AI-powered solutions.
- Qualifications: 10+ years in enterprise architecture and proven leadership in technology transformations.
The predicted salary is between 100000 - 120000 € per year.
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why This Role Matters
As Head of Architecture, you'll be at the epicentre of Vonage's transformation—defining the technical foundation that enables the company to compete at the frontier of communications and AI. You'll have the unique opportunity to work at the intersection of Vonage's agility and Ericsson's global scale, turning breakthrough technology into tangible business impact. This is not a traditional enterprise architecture role. You'll be shaping the future of how enterprises communicate, collaborate, and leverage AI-powered insights, working on problems that affect millions of users globally and defining architectures that will scale to hyperscale dimensions.
Position Overview
You'll join our Chief Innovation Office (CINO) as a key member of the leadership team driving the next frontier of innovation and growth. This strategic role will define and execute the end-to-end technology strategy and common reference architecture that enables Vonage to transform disruptive technology into scalable business value. Reporting directly to the Chief Innovation Officer, you will lead a multidisciplinary architecture team spanning AI, Enterprise/Data, IT, Developer Experience, and Telecom domains. You will inherit a team of 6 Architects distributed across the UK and Spain. You'll serve as a critical bridge between Vonage's agile innovation engine and Ericsson's massive global scale, ensuring every technology investment strengthens our competitive position and advances our strategic impact.
About the CINO Organisation
The Chief Innovation Office is a strategic organisation created to lead innovation and growth at Vonage. Working closely with partners and customers, the CINO transforms disruptive technology into scalable growth while serving as a strategic bridge that converts technology and market complexity into actionable commercial value.
Key Responsibilities
- Strategic Architecture Leadership
- Define and drive the end-to-end technology strategy and common reference architecture for Vonage's product and IT platforms.
- Partner with the CINO and CEO to establish target architecture that enables digital transformation and product excellence across the organisation.
- Ensure technical governance and business flexibility, providing blueprints that balance innovation with operational stability.
- Reorient technology investments to focus on Customer and Employee Experience (CX/EX) journeys rather than 'tech for tech's sake.'
- Team Leadership and Development
- Lead a multidisciplinary architecture team of professionals across AI, Enterprise/Data, Enterprise/IT, Developer Experience, and Telecom domains.
- Foster a culture of innovation, experimentation, and start-up agility while maintaining enterprise discipline.
- Attract and develop elite architecture talent that can operate at the intersection of technology innovation and business value.
- Cross-Organizational Collaboration
- Collaborate closely with Ericsson stakeholders (Strategy, Technology and Research) to leverage the broader Ericsson technology portfolio.
- Establish clear responsibility splits and collaboration models between CINO and business units.
Required Qualifications
- Experience:
- 10+ years of progressive experience in enterprise architecture, technology strategy, and related leadership roles.
- Proven track record of defining and implementing large-scale technology transformations in complex, multi-business unit organizations.
- Demonstrated experience leading architecture teams through digital transformation initiatives.
- Strong background in enterprise SaaS technologies, cloud platforms, or telecommunications.
- Experience working in or with global organisations, ideally with exposure to multiple markets and regulatory environments.
- Technical Domain Expertise:
- Deep experience in Enterprise IT architecture — including enterprise integration, ERP, ITSM, identity management, and IT service delivery at scale.
- Experience working at the intersection of Enterprise IT, digital transformation and product/engineering — translating operational and business constraints into scalable architecture decisions.
- Leadership Capabilities:
- Exceptional ability to translate complex technical concepts into clear vision and actionable plans that resonate with both technical teams and business executives.
- Proven collaborative leadership style that builds trust and drives alignment across diverse stakeholder groups.
- Track record of building and developing high-performance technical teams.
- Experience working effectively in matrix organisations with multiple reporting lines and stakeholder groups.
- Ability to connect technology strategy with business outcomes and commercial value.
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Head of Architecture in London employer: the CINO Organisation
At Vonage, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As the Head of Architecture, you'll not only lead a talented team at the forefront of cloud communications but also benefit from our commitment to employee growth through continuous learning opportunities and a dynamic work environment. Located in the UK, you will be part of a global organisation that values diverse perspectives and empowers you to make a meaningful impact on millions of users worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Architecture in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Vonage. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects that highlight your expertise in architecture or tech strategy, make sure to share them during interviews. It’s all about proving you can walk the walk, not just talk the talk.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for leadership roles in tech and practice your responses. We want to see how you think on your feet, especially when it comes to innovation and collaboration.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Vonage team. Don’t miss out!
We think you need these skills to ace Head of Architecture in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Architecture role. Highlight your experience in enterprise architecture and technology strategy, and show how your skills align with Vonage's mission to innovate cloud communications.
Showcase Your Leadership Skills:Since this role involves leading a multidisciplinary team, emphasise your leadership experience. Share examples of how you've successfully guided teams through digital transformations and fostered a culture of innovation.
Connect Technology to Business Value:Demonstrate your ability to link technical strategies with business outcomes. Use specific examples from your past roles where your architectural decisions led to tangible business impacts, especially in complex organisations.
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will be reviewed by our recruitment team, ensuring it gets the attention it deserves. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at the CINO Organisation
✨Know Your Tech Inside Out
As the Head of Architecture, you'll need to demonstrate a deep understanding of enterprise IT architecture and cloud platforms. Brush up on your knowledge of enterprise integration, ERP, and IT service delivery at scale. Be ready to discuss how you've successfully led large-scale technology transformations in previous roles.
✨Showcase Your Leadership Style
This role requires exceptional leadership capabilities. Prepare to share examples of how you've built and developed high-performance teams. Highlight your collaborative leadership style and how you've driven alignment across diverse stakeholder groups, especially in matrix organisations.
✨Connect Tech Strategy with Business Value
Make sure you can articulate how your technical decisions have translated into tangible business outcomes. Be prepared to discuss specific instances where your architecture strategies have enhanced customer and employee experiences, showcasing your ability to balance innovation with operational stability.
✨Engage with Innovation Mindset
Vonage is all about innovation, so come ready to discuss how you've fostered a culture of experimentation and agility in your previous roles. Share your thoughts on how to leverage disruptive technologies for scalable growth and be open to discussing new ideas that could benefit Vonage's strategic goals.
