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- Tasks: Welcome visitors, manage calls, and support HR admin tasks in a luxurious care home.
- Company: Join a top-rated care home group known for its exceptional work environment.
- Benefits: Earn £12.39 per hour with flexible hours and great company perks.
- Why this job: Be the friendly face of our care home and make a difference every day.
- Qualifications: Strong customer service skills and IT literacy required.
- Other info: Enjoy a dynamic role with opportunities to grow in a supportive team.
The predicted salary is between 12 - 16 £ per hour.
£12.39 per hour plus company benefits
Bank Contract
A Top 20 Care Home Group 2025! Awarded ‘One of the UK’s Best Companies to Work For’
Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.
We are looking for an Administration Assistant/Receptionist to work on an 'as and when' basis to cover annual leave and ad hoc sickness. Rotas are planned in advance so you will be given notice of the days/weeks to be worked.
As the Administration Assistant/Receptionist you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail. In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.
Main Responsibilities:
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
- Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
- Organise internal meetings and ensure that any requirements have actioned
- Coordinate the staff meal process as applicable to the individual home
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained
Person Specification:
- Excellent customer service skills
- IT literacy – competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills
- Neat and well presented
- Excellent written and verbal English
Bank Admin Assistant in Worthing employer: The Cinnamon Care Collection
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Admin Assistant in Worthing
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a smile and a friendly hello. It sets the tone and shows you're approachable, which is key for a role like an Admin Assistant.
✨Tip Number 2
Brush up on your IT skills before the interview. Since you'll be handling various systems, being able to chat confidently about your tech know-how can really impress the hiring team. We all know how important it is to be tech-savvy these days!
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to find out more about the team and the work environment!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. And remember, you can always apply through our website for more opportunities – we’re here to help you land that dream job!
We think you need these skills to ace Bank Admin Assistant in Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bank Admin Assistant role. Highlight your relevant skills, especially in IT and administration, and don’t forget to showcase your customer service experience. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Mention your attention to detail and any previous experience in similar roles. We love a personal touch, so let your personality come through!
Show Off Your Communication Skills: Since you'll be the first point of contact at our home, it's crucial to demonstrate your excellent communication skills. Make sure your application is clear, concise, and free of errors. We appreciate good written English, so take your time with this!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing company while you’re at it!
How to prepare for a job interview at The Cinnamon Care Collection
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administration Assistant/Receptionist role. Familiarise yourself with the key tasks mentioned in the job description, such as handling HR-related administration and managing reception duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
As the first point of contact at the care home, excellent customer service is crucial. Prepare examples from your past experiences where you've provided outstanding service or resolved issues effectively. This will highlight your ability to create a welcoming environment for visitors and residents alike.
✨Brush Up on IT Skills
Since the role requires good IT experience, be ready to discuss your proficiency with various systems and software. If you have specific examples of how you've used technology to improve efficiency or solve problems in previous roles, share those during the interview. It’ll show that you’re capable of handling the administrative tasks required.
✨Practice Professional Communication
Given the importance of a professional telephone manner and good communication skills, practice answering common interview questions out loud. Focus on speaking clearly and confidently, as well as being polite and courteous. This will help you convey your professionalism and readiness for the role.
