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- Tasks: Be the friendly face of our care home, handling reception and admin tasks.
- Company: Join a top-rated care home group known for its supportive work culture.
- Benefits: Earn £12.50 per hour with flexible weekend hours and great company perks.
- Why this job: Make a difference in people's lives while gaining valuable admin experience.
- Qualifications: Strong customer service skills and IT literacy are essential; previous phone experience is a plus.
- Other info: Opportunity to cover weekday shifts and gain more experience in HR and finance.
Candidates should take the time to read all the elements of this job advert carefully. Please make your application promptly.
£12.50 per hour plus company benefits
Part time hours - Weekends
A Top 20 Care Home Group 2025! Awarded ‘One Of The UK’s Best Companies To Work For’ Abbotswood Court is a beautiful 60 bedded residential and dementia care home located in Romsey, near Southampton.
We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This is a part time role to work weekends with the flexibility of covering weekday annual leave and ad hoc sickness. The role requires someone who has a range of skills with good IT experience and attention to detail.
In addition to reception duties you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.
Main Responsibilities:
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical.
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- In addition to reception duties provide additional administration support to the home's Administrator on a daily basis predominantly HR related administration duties.
- Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
- Organise internal meetings and ensure that any requirements have been actioned.
- Coordinate the staff meal process as applicable to the individual home.
- Respond to any emergency situations as requested by the home.
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification:
- Excellent customer service skills.
- IT literacy – competent with the use of systems.
- Previous telephone experience.
- Professional telephone manner.
- Knowledge of general administration.
- Good communication skills.
- Neat and well presented.
- Excellent written and verbal English.
Weekend Admin Assistant employer: The Cinnamon Care Collection
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Admin Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of the Weekend Admin Assistant role. Understanding the key responsibilities, such as HR-related tasks and financial aspects, will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills in conversations with our team. Since you'll be the first point of contact at the care home, showcasing your ability to greet visitors professionally can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your IT literacy and previous telephone experience. Being able to articulate how you've successfully used technology and handled calls in past roles will show that you're ready for the demands of this position.
✨Tip Number 4
Network with current or former employees of Abbotswood Court if possible. Gaining insights into the company culture and expectations can give you an edge when discussing why you want to work with us.
We think you need these skills to ace Weekend Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in administration and customer service. Emphasise any previous roles where you handled reception duties or HR-related tasks.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your attention to detail, IT skills, and ability to handle multiple tasks, as these are key for the role.
Showcase Your Communication Skills: In your application, demonstrate your excellent written and verbal communication skills. Use clear and professional language, and ensure there are no spelling or grammatical errors.
Highlight Flexibility: Since the role requires weekend work and covering for the Administrator, mention your availability and willingness to adapt to changing schedules in your application.
How to prepare for a job interview at The Cinnamon Care Collection
✨Showcase Your Customer Service Skills
As the first point of contact, it's crucial to demonstrate your excellent customer service skills. Prepare examples from your past experiences where you successfully handled inquiries or resolved issues, showcasing your ability to remain professional and courteous under pressure.
✨Highlight Your IT Proficiency
Since the role requires good IT experience, be ready to discuss your familiarity with various software and systems. Mention specific tools you've used in previous roles and how they helped you manage administrative tasks efficiently.
✨Prepare for HR-Related Questions
Given that the position involves HR-related administration duties, brush up on basic HR processes. Be prepared to discuss your experience with recruitment tasks, such as sifting CVs and verifying ID documents, to show your understanding of the responsibilities you'll be handling.
✨Demonstrate Attention to Detail
Attention to detail is key in this role. During the interview, provide examples of how you've ensured accuracy in your work, whether it’s in managing records or coordinating meetings. This will help convey your reliability and thoroughness.
