At a Glance
- Tasks: Lead hospitality operations, ensuring residents enjoy high-quality service and delicious food.
- Company: Join a top-rated care home group recognised for its outstanding workplace culture.
- Benefits: Earn £16.00 per hour plus company benefits, with full-time hours including evenings and weekends.
- Other info: Exciting opportunity for career growth in a supportive and dynamic environment.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in hotel or catering management and strong communication skills required.
The predicted salary is between 33280 - 41600 £ per year.
£16.00 per hour, plus Company Benefits. Full Time hours to include some evening and weekend working.
A Top 20 Care Home Group 2025! Awarded ‘One of the UK’s Best Companies to Work For’. Wellington Vale is a purpose-built 75 bedded residential and dementia care home set on the borders of Waterlooville and Denmead.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. Reporting to the General Manager, you will ensure that high standards and high customer satisfaction are delivered at all times.
The Hospitality Supervisor is responsible for ensuring that all hospitality operations run smoothly within the home and that the residents are comfortable and happy. This includes keeping all areas of the home clean, providing delicious and enjoyable food, and ensuring that team members are accommodating and helpful at all times. You will support all events in the home, ensuring hospitality and service is of the highest standard.
The Hospitality Supervisor needs strong communication skills when dealing with team members, residents, and family members. A background in hotel or catering management, knowledge of budget control and purchasing, auditing of environment, food preparation, and presentation is required.
The main responsibilities for this role are:
- Monitor, control and manage the home's budgets, ensuring the departments use nominated suppliers.
- Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained.
- Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef to achieve a quality service that is value for money.
- Monitor and support the dining areas at meal times ensuring that the highest standards are met.
- Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests of the home.
- Ensure that the whole home team are appropriately trained and customer service standards are met at all times.
Hospitality Supervisor in Waterlooville employer: The Cinnamon Care Collection
Hartwood House is an exceptional employer, recognised as one of the UK’s Best Companies to Work For, offering a supportive and nurturing work environment for Senior Care Assistants. With a strong emphasis on employee growth through comprehensive training and career development opportunities, our team enjoys a range of benefits including paid breaks, staff meals, and a rewarding recognition programme. Located in the picturesque Lyndhurst, we foster a close-knit team culture that prioritises the well-being and independence of our residents, making it a truly fulfilling place to work.
Contact Details:
The Cinnamon Care Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor in Waterlooville
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hospitality Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience in hotel or catering management. Highlight your ability to manage budgets and ensure high standards of service – that’s what they want to hear!
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by practising common questions related to hospitality supervision. Think about scenarios where you've had to manage a team or handle a difficult situation. Being able to share specific examples will show you’re the right fit for the role!
We think you need these skills to ace Hospitality Supervisor in Waterlooville
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing top-notch service and making residents feel at home.
Tailor Your Experience:Make sure to highlight your relevant experience in hotel or catering management. We’re looking for specific examples of how you've managed budgets, trained teams, or ensured high standards in previous roles.
Communicate Clearly:Strong communication skills are key for this role. In your application, be clear and concise about your achievements and how you’ve effectively communicated with team members and residents in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Cinnamon Care Collection
✨Know Your Stuff
Make sure you brush up on your knowledge of hospitality management, especially in a care home setting. Familiarise yourself with budget control, food presentation, and the importance of customer satisfaction. This will show that you're not just passionate but also well-informed.
✨Showcase Your Leadership Skills
As a Hospitality Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your experience in training and motivating staff to maintain high standards.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you would handle difficult conversations with residents or team members, and be ready to discuss these scenarios during the interview.
✨Demonstrate Your Passion for Care
This position is all about ensuring residents are comfortable and happy. Be prepared to share why you’re passionate about working in a care environment. Discuss any relevant experiences that showcase your commitment to providing excellent service and creating a welcoming atmosphere.
