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- Tasks: Lead a dedicated care team, ensuring top-notch resident care and support.
- Company: Join a top-rated care home group recognised for excellence in the industry.
- Benefits: Competitive salary up to £65K, flexible hours, and comprehensive company benefits.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: RGN preferred; experience in care management and dementia is essential.
- Other info: Dynamic role with opportunities for professional growth and training.
The predicted salary is between 65000 - 65000 £ per year.
Up to £65K dependent on experience & qualifications
Full-time - Company benefits
A Top 20 Care Home Group 2025! Awarded One of The 'UK's Best Companies To Work For'
Eden Court is a deluxe Retirement Village, located in Battersea SW11, boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home.
We are looking to recruit an additional Care Services Manager to assist and support the General Manager in all aspects of the day to day running of the residential home and to deputise in their absence. This is a supportive role to the whole care team and flexibility around hours in the working week is required as well as playing a part in Duty Management covering weekends on a rota basis.
Ideally we would prefer a clinical qualification however if you can demonstrate a solid level of care management and dementia experience we can consider your application.
The Care Services Manager sets the standard for senior care responsibilities within the home including ensuring excellence at all times in resident care and providing outreach and support to families.
Part of the role is to oversee the recruitment of care teams and facilitate ongoing training and development opportunities for team members. You will also ensure appropriate staff coverage through effective staff scheduling and completion of daily assignments.
You will ensure with the General Manager, that the management of the home meets with the Essential Standards of Quality and Safety, the requirements of the CQC and the company's own aims and objectives.
You will co-ordinate the resident assessment process, ensuring the involvement of the resident in identifying needs and preferences, and integration of all information into the initial care plan.
Working with the teams, you will oversee the Safe Medication Management programme, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs. Also, to create a framework for regular medication evaluation in respect of each resident and liaise with General Practitioners and Consultants.
Person Specification
- RGN qualified (preferred)
- Prioritize workload and be able to work under pressure
- Communicate and manage interpersonal relationships, including influencing skills
- Two years' experience in long-term care or similar industry
- Plan, implement, evaluate and clearly document care delivery
- Team player, decisive, self-motivated, proactive, flexible and adaptable
- Awareness of COSHH and CQC regulations
- Working knowledge of Health and Safety legislation
Care Services Manager in London employer: The Cinnamon Care Collection
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to care management. Think about how you would handle various situations, especially around resident care and team management, to show you’re ready for the role.
✨Tip Number 3
Showcase your passion for care! During interviews, share personal stories that highlight your commitment to quality care and how you've positively impacted residents' lives. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Care Services Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Services Manager role. Highlight your relevant experience in care management and any clinical qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Eden Court and how you can contribute to our team. Keep it engaging and personal, showing us your personality.
Showcase Your Experience: When detailing your experience, focus on specific examples that demonstrate your ability to manage care teams and ensure high standards of resident care. We love seeing real-life scenarios where you've made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our fantastic team!
How to prepare for a job interview at The Cinnamon Care Collection
✨Know Your Stuff
Make sure you brush up on the latest CQC regulations and health and safety legislation. Being able to discuss these confidently will show that you're serious about the role and understand the standards expected in a care environment.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in care management, especially with dementia care. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Leadership Skills
As a Care Services Manager, you'll need to lead a team effectively. Be ready to discuss how you've managed teams in the past, handled conflicts, or facilitated training. This will help illustrate your capability to support and develop your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their approach to staff development or how they ensure quality care for residents. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.