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- Tasks: Lead a team to ensure top-notch hospitality and resident satisfaction.
- Company: Join Oakley Grange, a luxurious care home recognized as one of the UK's best workplaces.
- Benefits: Enjoy a competitive salary of £16.54 per hour plus great company benefits.
- Why this job: Make a real impact in residents' lives while working in a vibrant, supportive environment.
- Qualifications: Experience in hotel or catering management is essential; strong communication skills are a must.
- Other info: Be part of a top 20 care home group with state-of-the-art facilities.
Hospitality Supervisor
£16.54 per hour plus company benefits
Full Time Hours
A Top 20 Care Home Group 2024!
Awarded One Of The UK s Best Companies To Work For
Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times.
The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.
You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.
The main responsibilities for this role are:
1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
4. Monitor and support the dining areas at meal times ensuring that the highest standards are met
5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times
Hospitality Supervisor employer: The Cinnamon Care Collection
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Familiarize yourself with the specific needs and expectations of a hospitality supervisor in a care home setting. Research best practices in catering management and customer service to demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience you have in managing teams, especially in hospitality or care environments. Be ready to share examples of how you've successfully trained and motivated staff to maintain high standards.
✨Tip Number 3
Prepare to discuss your approach to budget control and supplier management. Think of specific instances where you've effectively managed costs while ensuring quality service.
✨Tip Number 4
Showcase your communication skills by practicing how you would interact with residents, families, and team members. Being personable and approachable is key in this role, so convey your passion for providing excellent customer service.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Hospitality Supervisor position. Understand the key responsibilities and required skills, such as budget control, team management, and high customer service standards.
Tailor Your CV: Customize your CV to highlight relevant experience in hotel or catering management. Emphasize your background in managing budgets, training staff, and ensuring high standards of service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing excellent service. Mention specific examples from your past experiences that demonstrate your ability to manage teams and maintain high standards.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Cinnamon Care Collection
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication with team members, residents, and their families, prepare to discuss how you handle difficult conversations and ensure everyone feels heard and valued.
✨Highlight Your Management Experience
Be ready to talk about your experience in managing teams, including recruitment, training, and performance management. Provide examples of how you've successfully led a team to achieve high standards.
✨Discuss Budget Management Knowledge
Since budget control is a key responsibility, be prepared to discuss your experience with managing budgets, working with suppliers, and ensuring value for money in service delivery.
